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It's a great app for people like us who have complicated shipping methods. This app can have as lot of scenarios as we want. Though I'm not good at English, the support team helped me very patiently. I think it was not easy to look into our admin page, because our language is Japanese. I can't thank you enough.
--additional review--
Janani and the support team were helpful again. I was having trouble because an unknown delivery area had appeared. Although the zone was not visible, the team discovered that it belonged to another app.
They were excellent, and exert efforts to solve the issue.
Thank you very much again.
ZOOMの画面共有をしていただけるので、英語が苦手な方でも大丈夫だと思います。
--one more additional review--
I had a very complicated shipping method request and I could not handle it. So I contacted by chat with my poor English but Vignesh helped me brilliantly. He tried to understand my bad writing patiently. Then he combined some scenarios, and it worked! That's something I can't think of. Vignesh is a specialist. He will be a great help to you.
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
Jenifer
did a super job and this app works very well!
and support also very good
Thanks
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Great customer service. The app works like magic and every time i struggled with something, there was always someone to help straight away.
This is really a nice solution for shipping rate, and Vinduja helped me a lot during the whole process :)
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
I had a customer support call with Barath and he helped me to set everything up. He explained everything very well. Highly recommended!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service
Rahul was a great help, great service. We have a number of websites that Rahul has helped us with. We will be happy to work with him and Logbase again. Thankyou very much!
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
I highly recommend this app. The customer service is so friendly and game changer. THEY ARE READY TO EXPLAIN EVERY THING A TO Z. Very easy to follow. thank you so much Dinakar and Rahul you guys are the best.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
The folks at LogBase are always super happy to help. I used their chat function, and then jumped immediately onto a call in order to better explain my situation. Siva understood what I was looking to do and though there wasn't strictly an out of the box solution, he was able to work on his end to make it work. It meant I didn't have to spend hours manually adding rates to all of my shipping methods.
Brilliant app and brilliant service. Siva from LogBase is excellent. So helpful. Created the shipping scenarios for us and then talked us through the logic. Will definitely be using for future apps
Janani was super helpful in getting the app setup for me and my store. Highly recommend and they are very responsive and willing to help at any moment. A++ from me
Thank you so much for the wonderful review! It means a lot. Please feel free to reach us if you have any queries, we will be glad to assist you.