Recensioner (886)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
26 juli 2023

Rahul was very responsive and helpful in answering my set-up questions, correcting my initial errors and explaining how the app works.

Powerful UK
Storbritannien
Ungefär 2 månader användning av appen
Logbase svarade 27 juli 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

25 juli 2022

Create shipping zones and rates by post code. So far it is working well and the online help has been very useful.

Altra Running South Africa
Sydafrika
Ungefär 2 månader användning av appen
22 juni 2022

The support staff is very prompt. These guys resolve issues within minutes over live chat! Amazing support. Thanks a lot for helping me setup my Shipping rates.

Impulse Imports
Nya Zeeland
Ungefär 2 månader användning av appen
2 augusti 2023

I recently discovered Shipeasy, and I must say it has been an absolute game-changer for managing my shipping needs. This app is not only incredibly useful but also surprisingly user-friendly, making it a breeze to navigate even for a newcomer like myself.

One of the standout features of Shipeasy is the outstanding customer support, particularly Siva's hands-on assistance. From the very beginning, Siva went above and beyond to help me set up various shipping scenarios tailored to my specific needs. His responsiveness was impressive, and he promptly replied to my inquiries, ensuring I never felt left in the dark.

What impressed me the most was the personal touch Siva added to the customer support experience. He generously offered to conduct a quick Zoom call to walk me through the app and ensure that I didn't encounter any errors during the setup process. This level of dedication and commitment to customer satisfaction is a rare find in today's fast-paced digital world.

Triumfante
Filippinerna
Ungefär 2 månader användning av appen
Logbase svarade 21 augusti 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

6 mars 2023

We have a complex shipping scenario and we cannot expand our business without Ship Easy making it possible. Siddarth and the team are fantastic in understanding customer requirements and very responsive. Excellent value for money. Thank you Siddarth!

Birch Performance
Storbritannien
Ungefär 2 månader användning av appen
Logbase svarade 13 mars 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

6 mars 2023

I would like to congratulate the attendant Mr.Siva for the excellent service, knowledge and patience!!! Im very satisfied with the app's service and assistance! Fabiola Lederman - Shop Fabs

Shop Fabs
USA
Ungefär 2 månader användning av appen
Logbase svarade 13 mars 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

8 oktober 2022

We had a problem where shipping rates weren't loading when there were too many items in the cart.
But the LogBase Team took care of it in a quick and professional way. I think this is the best customer service I've ever seen in my whole life.
The app itself is very stable and made by professionals. I highly recommend this App.
A huge thanks to the LogBase Team!

GameGalaxy
Schweiz
Ungefär 2 månader användning av appen
10 december 2022

Rahul was very helpful in fixing our app's configuration. He assisted me in every possible way. I'm grateful.

SILVAZORA
USA
Ungefär 2 månader användning av appen
28 juli 2023

I was looking for an app to let me set up specific shipping prices based on item type and not overall order weight.

I contacted "Shipping Rates - Shipeasy" support and arranged a zoom call. Dhana guided me through the setup process and spent over an hour with me to help me configure the app around my product groups. Dhana was friendly, patient, and his knowledge of the app was brilliant.

I had been looking at other apps but the customer service Dhana provided to me made it an easy choice to go with "Shipping Rates - Shipeasy".

The app is now fully setup and I could not be happier with it.

Thanks Dhana!!!

Gary / Steven of Winder Joinery

Winder Joinery
Storbritannien
Ungefär 2 månader användning av appen
Logbase svarade 29 juli 2023

Hi Gary / Steven,
Thank you so much for your fantastic 5-star review. We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. Awaiting to assist you in the future!!

Redigerat 18 oktober 2022

Amazing support and help from Raj! he was able to take control and fix the rates for me. Honestly the best support I've ever had.

The Bag N Box Man LTD.
Storbritannien
Ungefär 2 månader användning av appen