Recensioner (943)

Helhetsomdöme
5
Antal per omdömesnivå
  • 99 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
26 november 2021

This company is amazing with how quickly they help to support your company. They jump on calls quickly or chat support quickly. It's 12 am Los Angeles Time and they were there to help. Keep it up. Easy to use software and does the job well so far.

DezLin Retail
USA
30 dagar användning av appen
2 november 2021

I had a complex shipping situation: 3 suppliers, each with different shipping rates, each with different shipping zones. I discovered the problem on the first day of our first major advertising campaign, we were swamped with visitors from 18 countries! I was lost trying to setup all this in both Shopify and the app, so I reached out to support via chat, they were online, these guys work right up to midnight, their time zone (India). Turns out their app can handle that with no problem. They installed it completely for me. Worked perfectly on first try. Support is excellent but so is personal interaction, they are very polite. The app even resolved a situation I had not foreseen, wonderful!

Chic for Everyone
Kanada
30 dagar användning av appen
29 juni 2023

Fantastic support from Siva, sorted out some issues I have been having setting up in no time, and got me going. Great support, and once you know what you're doing easy to set up and use.

Scentish Wholesale
Storbritannien
29 dagar användning av appen
Logbase svarade 5 juli 2023

Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.

10 oktober 2023

Thanks so much to Rahul for the wonderful service and empathy (in India
!!) A wonderful job you have done exactly what I needed. Thanks again.

Peter & Son NZ
Nya Zeeland
28 dagar användning av appen
Logbase svarade 11 oktober 2023

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

6 augusti 2022

Siva was so helpful in setting up the shipping for the store, we needed specific shipping rates for for different delivery areas and weights, definitely recommend his service. Siva made the set up seamless.

Chop Online Meats
Nya Zeeland
28 dagar användning av appen
14 september 2023

Before discovering Shipeasy, online shopping was always a hit or miss for me, especially when it came to shipping fees and the tedious checkout process. But this app has completely revolutionized my experience, making it more seamless and hassle-free.

Shipping Costs Reimagined
One of the standout features of this app is the intelligent shipping cost adjustment. No longer do I have to navigate through endless promotions and confusing flat rates. Shipeasy does all the work for me, finding the most cost-effective shipping option available. This has saved me both time and money, and for that, I'm incredibly grateful.

Smoother Checkout Experience
We all know how frustrating an outdated or buggy checkout system can be. Shipeasy has completely fixed this issue by streamlining the process, ensuring that it is quick, secure, and efficient. Gone are the days of error messages and page timeouts; this app just works, every time.

Unmatched Customer Service
Last but certainly not least, the customer service is top-notch. Whether it's a technical issue or a general query, the support team is always just a click away, ready to solve any problem with a friendly attitude.

In conclusion, Shipeasy has not just made online shopping easier but also more enjoyable. I can't recommend it enough for anyone looking to improve their online shopping experience.

EmpressKorea
Sydkorea
28 dagar användning av appen
Logbase svarade 7 december 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

Redigerat 25 november 2021

App did what many other more expensive apps couldn't have done. AMAZING CUSTOMER SERVICE !Great JOB!

ShoeKid.ca
Kanada
28 dagar användning av appen
26 september 2022

I contacted support for setting up combined rates. Over a zoom meeting Shiva helped me figure the rates correctly. He understood what I needed, was knowledgeable about how to put my needs into the rates and was very courteous to talk to. Tech support in this app is A+. The app is versatile and support will help you with any issue you are having. They are prompt and responsive. Highly recommend

Rojo's Roastery
USA
28 dagar användning av appen
Redigerat 12 oktober 2023

Brilliant and immediate support from Sowmiya and Vindu thank you! She helped us set up conditional Free Shipping for our cart.

Uncle John's Licorice
Australien
28 dagar användning av appen
Logbase svarade 5 juni 2023

We appreciate you taking the time to leave us your review. It means a lot to the whole team, and we’d love to have you back very soon. Thank you once again!

Redigerat 12 juli 2022

We have a couple of stores (EvenGreener.com & GetComposting.com), each fed by various stock locations so were finding Shopify's rigid delivery charge options unworkable as we cannot charge customers for delivery multiple times per order just because we keep stock across various locations. Shipeasy has fixed that problem in no time and the support we have received from Siva has been fantastic. No question is too small or daft and he has assisted in setting up the rules across both of our shops. We cannot recommend Shipeasy enough. You'll be hard pushed to find customer support that beats Siva!

EvenGreener
Storbritannien
27 dagar användning av appen