Recensioner (943)

Helhetsomdöme
5
Antal per omdömesnivå
  • 99 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
20 april 2023

So far So good! Really happy with the functionality of the app, I had some troubleshooting along the way setting up but Annie and the team were quick to jump in and solve the problems for me promptly. Best customer service, A++++!

rug fairy
USA
15 dagar användning av appen
Logbase svarade 20 april 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

Redigerat 6 november 2021

I have a large number of varied products in my store and pricing shipping appropriately is extremely complex. The Shipeasy team was amazing getting me set up, despite the fact that I didn't even understand what I wanted/needed in most cases. They are very quick to respond and adjust scenarios to fit my needs. They've also been very patient and accommodating as I figure out how to best use the software, which required them making lots of changes to what I originally requested. The software is quite robust and while I don't find it very intuitive, the Shipeasy team has quickly jumped in and helped whenever I needed it. Highly recommend.

Topsy Farms
Kanada
14 dagar användning av appen
19 februari 2023

Great service. The team (And especially Rahul!) did an excellent job and actually created a feature just for me. 5 stars and highly recommended.

Cozmo
Storbritannien
14 dagar användning av appen
Logbase svarade 13 mars 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

10 september 2021

This app is so powerful! It has everything I need. Much thanks to Kumar and Sree for helping me set this up according to my preference. Brilliant app!!

Genie & Co.
Malaysia
14 dagar användning av appen
Redigerat 29 mars 2023

We were after a way to have different shipping rates for bulky and regular items, and for the cart to display these different rates automatically (instead of adding them together). We also wanted a free shipping threshold to apply to regular products but not bulky ones. This app was able to meet our needs perfectly.

They have amazing customer support and are happy to jump in a Zoom call to remotely walk you through all the steps required for your set up. Annie was extremely helpful in getting everything set up for us!
We recommend this app to anyone who has specific shipping requirements that cannot be met by Shopify's default system.

Crackerjack Costume
Australien
13 dagar användning av appen
Logbase svarade 29 mars 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

19 december 2022

The app is great and does exactly what is needed. I am able to add custom and complex shipping scenarios to the checkout. The assistance is very good and they are more than happy to assist with any request.

Tyremen
Storbritannien
13 dagar användning av appen
7 augusti 2023

Shipping Rates - Shipeasy app has completely met our needs in calculating shipping based on weight and distance from our distribution center. Customer service is amazing - immediate, specific assistance (will hop on a zoom right away to resolve more easily or through chat), friendly and kind and very quick (I haven't wait at all and everyone I have talked to has been an expert who answered my questions). Siva has helped multiple times now and we are so appreciative. They even copied all of my settings from a different one of our stores, so that I didn't have to manually enter and worry about errors.

Ahimsa® Schools
USA
12 dagar användning av appen
Logbase svarade 10 augusti 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

8 juli 2022

I used this and am happy with all the features it providing .A big thanks to Mr. Siva for helping out me for customizing the app

Perfume Scents
Storbritannien
12 dagar användning av appen
12 augusti 2022

Still testing the app but the support is excellent and the app does what's is supposed to. Thanks Raj!

lumagallerie
USA
11 dagar användning av appen
30 juni 2023

We are using complex shipping options and we had a problem with the logic. Rahul did help me figure out what was the issue. Hope we can use this app for a long time :)

Yatas Bedding
Ungern
11 dagar användning av appen
Logbase svarade 30 juni 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.