Recensioner (966)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
15 november 2024

We’ve been using the Shipeasy app for over a year now, and it’s been an absolute lifesaver for managing our shipping requirements on Shopify. The app is super intuitive, and customizing shipping grids for different products and regions couldn’t be easier.

Shoutout to Barath from their support team! He’s incredibly knowledgeable and quick to respond.

If you’re looking for a shipping solution that’s flexible, user-friendly, and backed by excellent customer service, Shipeasy is the way to go. Highly recommend it!

Snuggle Bugz
Kanada
Mer än ett år användning av appen
28 november 2024

excellent customer service

USShoppingSOS
USA
Mer än 2 år användning av appen
13 februari 2024

Hi

You guys were awesome. I am still learning to use the ship easy but whatever I need you just make sure it's their in your extension.

Recommendation -: Please add the telephonic support. It's easy to reach out via call, specially when you are in the client meeting.

Thank you for your help.

Flexikitch
Australien
4 månader användning av appen
1 mars 2024

The app seems ok, I am still in testing mode. Jennifer was helpful on a free zoom call to help set things up

The Brew Shed Team
Australien
4 månader användning av appen
26 mars 2024

it was one of the easiest and kindest ways to get help. Jenifer was very kind and helpful, I would definitely chat again if I encounter any issues

AllBuys
Libanon
13 dagar användning av appen
1 december 2022

This app has been super beneficial for our more complex shipping rules. I had a support request and was surprised at how incredibly helpful their support team was. Not only did Siva on their support team solve my issue, but they helped educate me further on how to use their app. I recommend anyone getting this app to schedule a zoom meeting and let them show you around because just know all of the features makes a HUGE difference. I deducted 1 star simply because I feel their documentation could have a lot more content. The documentation they have isn't bad it just needs a lot more content since their app is so robust. Thank you Siva and the LogBase team for helping me complete my work WAY FASTER!

Tommy Car Wash Systems
USA
Ungefär ett år användning av appen
Logbase svarade 1 december 2022

Thank you for your feedback. We are already working on video based user guides and we will be releasing them by the end of this year. We have not updated the current user guides as we could not get convey all setup details through text based user guides. Thanks for using our app !!!

9 mars 2022

Customer Service is really good! Unfortunately we also needed them since some parts of the app are not completely logic in my opinion. However, if you get stuck, they take their time and help you out. Recommend!

polyola
Frankrike
Ungefär ett år användning av appen
26 januari 2022

I used this app to set up remote area surcharge based on psotal codes within the EU. The set up was a bit complicated but the support was great They where very responsive. There was some issues when setting it up thats why i didn't give 5 stars but the service seems to work well and the support guys fixed the issues as soon as they could.

Studio.K .com
Sverige
11 månader användning av appen
6 februari 2022

The app has all the features you will ever need and customer support is very fast and helpful.......

ZettSports
Australien
8 månader användning av appen
25 oktober 2023

Jennifer was awesome :)

GNL Footwear
Schweiz
23 dagar användning av appen
Logbase svarade 27 oktober 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.