Helhetsomdöme
5
Antal per omdömesnivå
  • 99 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
19 september 2023

I use this to set up my international shipping methods and fees. It's a well built tool to configure many complex scenarios that come with duties and taxes calculation per region level.

The team, especially Sowmiya has helped us configure our store and understood our rather complex requirements with ease. She's been a great support throughout the process. Generally, the team is always ready to jump on a call and help and I find it commendable!

ultrahuman-us
Indien
26 dagar användning av appen
Logbase svarade 26 september 2023

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

16 november 2023

Vinduja was very helpful and I will be using her assistance again.

Checkmate Customs
Australien
Mer än ett år användning av appen
Logbase svarade 20 november 2023

Thank you so much for wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

Redigerat 4 oktober 2023

Shipping Rates allow for custom rules that were really useful in our custom shipping rates for specific orders - Janani, Raj, and Sowmi were a great help in helping me get these set up.

One thing that was lacking was a visual editor or visual display to show all the different shipping logics that we have installed. It would be a great feature to add!

NoogaNugs
USA
Ungefär en månad användning av appen
Logbase svarade 13 september 2023

Thank you so much for the wonderful review! We would like to inform you that the video tutorial is under process and it will posted on the Userguide once it is published.

8 september 2023

We are moving from another app to this one and are super nervous about whether it can be implemented immediately and whether errors can solved quickly as it could suspend the incoming orders if the address of shipping has any errors. But they have been very helpful and responded almost instantly and overall it feels like a much smoother operation and no issues so far.

Soldeli
Storbritannien
5 månader användning av appen
Logbase svarade 14 september 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

11 september 2023

The app is slightly complicated to use, but the Shipeasy team is always there to help with issues! Just did a live chat to solve an issue with checkout and Janani helped us figure out what was wrong and what to do in the future to prevent it from happening again - in less than 10 minutes. 100% recommend this app!!

TheWitchyAlchemist
Singapore
Ungefär 2 månader användning av appen
Logbase svarade 13 september 2023

Thank you so much for the wonderful review! It means a lot. Please feel free to reach us if you have any queries, we will be glad to assist you.

Redigerat 2 november 2023

Excellent app for shipping management, especially crucial was the assistance of the operator Rahul, kindness, and availability, solved several issues for us and clarified just as many uncertainties.

Mayermoover
Italien
7 månader användning av appen
Logbase svarade 27 oktober 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

13 oktober 2023

I dealt with Janani regarding Shipeasy, and she was fantastic at letting me know how the platform works, she took the time to show me via remote control how to implement the perfect scenarios I was after when shipping our products. Thank you! Great service, great product! I would definitely recommend!

P&R Styling
Australien
6 dagar användning av appen
13 september 2023

Janani was super helpful in getting the app setup for me and my store. Highly recommend and they are very responsive and willing to help at any moment. A++ from me

Aspire Auto Accessories
USA
4 månader användning av appen
Logbase svarade 14 september 2023

Thank you so much for the wonderful review! It means a lot. Please feel free to reach us if you have any queries, we will be glad to assist you.

24 september 2023

Rahul was an absolute saint, helping me to figure out why my test rate wasn't working. Quick and precise, and most importantly very happy to explain (and re-explain!) the steps. I'm delighted with this app so far!

Rùn Dog Food
Storbritannien
Ungefär en månad användning av appen
Logbase svarade 25 september 2023

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

23 november 2023

Thank you to the Shipeasy team for making my store setup so easy and seamless. I was having a difficult time figuring it out myself. I booked a Zoom session with Rahul and within half an hour, everything was done! He walked me through set by set! Thank you Rahul!

Grazing Platters in the 6ix
Kanada
En dag användning av appen
Logbase svarade 25 november 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.