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Great app, and the customer service is second to none.
Rahul and the team were very knowledgeable and, most importantly, patient. I am not techy, and Rahiul took his time to show me step-by-step the setting of my shop shipping rates. I would recommend them and will be their customer for years.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
I spoke to customer support - Shiva in particular and was VERY helpful. I would highly recommend it.
I just want to apply the dynamic shipping rate and this app helped me to achieve that. The Shiva from the support team helped me to get this working. Great work!!
I had Siva setup for me and fantastic service really impressed with his work great to finally get this working.
Siva Helped to fix my issue and he is so smart fixed within 4 minutes my issue was not having all the providers at one time he trained me on the APP thank shipeasy for hiring such a guy!
I have just started using this up to fix my shipping rates. So far it's been so easy to use because the team behind this app is always available to help! SO Thankful for your help and patience with my endless questions!
Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.
I was having an issue with the app not loading onto my website due to something that Shopify had done to its platform. Raj from Shipping Easy Support was able to help me resolve the issue relatively quickly despite the problem occurring over the weekend.
Update on the App's support team. Had an issue with an incorrect Scenario setup, Jenifer was very helpful and enabled me to resolve the problem very quickly.
We wanted to take a moment to thank you for taking the time to update your review and share your positive experience with our business. We greatly appreciate your willingness to give us another chance and your recognition of the efforts we made to resolve any issues you encountered.
We take our customer satisfaction very seriously, and it means a lot to us that we were able to exceed your expectations and provide you with the level of service you deserve. Your updated review not only reflects your satisfaction but also serves as a valuable feedback that motivates us to continue improving our services.
We are grateful for your trust in us and for the opportunity to serve you. If there is anything else we can do to make your experience even better, please do not hesitate to reach out to us.
Thank you again for your business, your trust, and your kind words.
My customer support Siva was very helpful and quick to address my concerns. The app was able to fulfill my rather complex shipping cost calculations. The guide could use some improvements.
Very straightforward, provides a lot of options, and has a great support team! Thank you to Kavishan for his help with getting this installed and tailored to our new store!
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
siva- very helpful - fixed all issues in a timely manor. great service. the app was able to let me specify rates by postcode - which is very helpful for the UK.