評價 (802)

整體評分
5
各級評分數量
  • 99% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年5月31日

When it comes to Shopify apps, Support is crucial. I have used their support a few times and it has always been great but today I got in touch with a particular problem that was slightly more complicated. I got in touch with Jenifer through live chat and she offered a Zoom meeting to clarify the issue. This was a step above any support I have received in the past and she kept me on the call while she figured out a solution. Really pleased and thanks again, Jenifer.

MacGregor and MacDuff
英國
使用應用程式 接近2年
Logbase 已回覆 2024年6月10日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024年5月29日

Great app and support from Vinduja. Helped to get our customers to select from both standard and express delivery options for selected suburbs. Helped to offer a better experience for our clients

Grown Florists
澳洲
使用應用程式 接近2年
Logbase 已回覆 2024年6月10日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024年5月30日

Siva was great help with setting up our app, Logbase has a variety of apps that are helpful with shipping rates, their app makes setting up shipping rates very easy, just download and schedule a setup call with them!

Pafe Plants
美國
使用應用程式 大約1年
Logbase 已回覆 2024年6月10日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024年4月1日

Shipeasy - is an excellent app for stores that require products to be shipped to different zones - The shipping in Australia is very difficult if you have different vendors with products that are different weights shipping to the one customer (so you need to combine product shipping rates) or even just shipping products to different zones.
We needed a solution that calculated the shipping for items from different vendors to be calculated at the Shopping cart /check out level, and it needed to be fast, to avoid cart drop out!

I the needed ground work by creating a graph of Zones and tagged products accordingly with an identifying tag so Shipeasy could create a shipping calculator - They took the time needed and were excellent...
We have been very happy and it has worked perfectly for a year!

I would recommend ShipEasy to anyone who needs a Shopify Multi-product multi-zone shipping calculator ..

Thank you Shipeasy! Best of Luck...

Feel free to reach out to - bomd.com.au if you need help with your graph ready for shipeasy :-)... (I am a shopify partner and I love to see businesses succeed!)

eshopa-store
澳洲
使用應用程式 1年多
Logbase 已回覆 2024年4月5日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

2024年5月17日

THE BEST customer support. Shipping formulas can be complex and this is a very awesome product once you take a little bit of time to learn it. Customer support is the best out of any app I've used in our 6+ years in business. Absolutely fantastic support.

Channel XR
美國
使用應用程式 8個月
Logbase 已回覆 2024年5月20日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024年6月13日

This application is really good, a little complex to use when you have several suppliers and starting delivery points to manage, but the support is really present and has helped me enormously! I recommend this application.

FRANCE CHR
法國
使用應用程式 6個月
Logbase 已回覆 2024年6月15日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024年5月3日

The app is always willing to hear your feedback and make changes, the support team is amazing. I've spoken with 3 or 4 different people and all of them have been great! It can be so complex to resolve their understanding is amazing. Thanks always team

Habitus
加拿大
使用應用程式 大約1年
Logbase 已回覆 2024年5月7日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024年6月13日

I am very pleased with the Shopify app "Shipping Rates - Shipeasy". I want to highlight the excellent support I received from Jenifer Logbase. She provided me with tremendous assistance and was extremely helpful with all my inquiries.

Filz Asmussen
德國
使用應用程式 大約1年
Logbase 已回覆 2024年6月15日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024年6月11日

Lots of options, fast and reliable support, never experienced an outage. Perfect app!

Rohr-verbinder.de
荷蘭
使用應用程式 1年多
Logbase 已回覆 2024年6月15日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024年4月19日

First of all, the app is very useful, and filled with great features & options!
Not to mention that it is reasonably priced.  

The customer service is outstanding!
Janani helped me with my issue over several days and made sure that all my requirements were met. We even had a Zoom call and she held my hand every step of the way, to make sure my shipping problem was solved. 

Highly recommend.

Sutherland Performance
紐西蘭
使用應用程式 大約2個月
Logbase 已回覆 2024年4月22日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.