Shipping Rates — Shipeasy

Barath helped me. I recently installed the app and attempted to configure it on my own. However, due to the complexity of our shipping rules, I decided to reach out to the support team. Vinduja from the support team promptly responded and organized a Zoom meeting within minutes. She dedicated almost an hour and a half to assist us in setting up the app according to our specific requirements.

This 5-star rating is a testament to Vinduja's exceptional support and dedication. She truly deserves commendation for her outstanding assistance!

Janani has been an absolute champion today with fixing my shipping profile and shipping rates. I had been very frustrated trying to fix some issues and got myself into more issues.
With Janani's help today I am the happiest ever as all my shipping rates and zones have been cleaned up and my Shipeasy app is enabled once again and I am back in businesses.

Very grateful to Jannai x

I experienced the best customer service and tech support from Raj... He was very patience and really helped me fix a problem with setup. We were losing money hand over fist and even after chat disconnected a few times and everything he was amazing! 10 out of 10!!!

Rahul & Nithish אפליקציה ברמה מעולה מאוד יש להם שירות מדהים וענו על כל הצרכים שלי. הבחור הנחמד ממש עזר לי והיה קשוב.

I have been using this app for another website and was very pleased so started using it for another website. Must say, this company's products and services are excellent. Special thanks to Vinduja for going through everything and providing an amazing service. Will always use Logbase for shipping. Thanks

This app works amazing for us. We have a 3PL, so we needed to create custom shipping categories for packages with certain weights/dimensions so that the correct carrier is used with our 3PL. Additionally, we need to charge for the market shipping price and not the Shopify discounted shipping price. We've been using this for about 6 months, and the customer support is next level. The set everything up for us via Zoom, and we can always get ahold of someone to troubleshoot if needed. Highly recommend!

Vindu great customer service

This is really a nice solution for shipping rate, and Vinduja helped me a lot during the whole process :)

Jennifer has been an absolute rockstar this morning! These guys have some of the best back end support. Highly recommend this app.

I had a setup call with Jenifer and she was wonderful! Helped me set up with everything, now I just need to allow Shopify API and it's good to go! Thank you Jenifer!