評價 (953)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年4月20日

BARAT Wa so nice and fast support even on Saturday he help me set up the shipping rates. great app and an excellent support Recommended 5*

24kupi
香港特別行政區
使用應用程式 2年多
Logbase 已回覆 2024年4月22日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024年6月3日

Great app so far. Helps to simply shipping rates. Barath was of great help during the Zoom meeting!

Genius Game Mods
美國
使用應用程式 9天
Logbase 已回覆 2024年6月10日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

編輯時間:2024年6月20日

It's a great app for people like us who have complicated shipping methods. This app can have as lot of scenarios as we want. Though I'm not good at English, the support team helped me very patiently. I think it was not easy to look into our admin page, because our language is Japanese. I can't thank you enough.

--additional review--
Janani and the support team were helpful again. I was having trouble because an unknown delivery area had appeared. Although the zone was not visible, the team discovered that it belonged to another app.
They were excellent, and exert efforts to solve the issue.
Thank you very much again.

ZOOMの画面共有をしていただけるので、英語が苦手な方でも大丈夫だと思います。

--one more additional review--
I had a very complicated shipping method request and I could not handle it. So I contacted by chat with my poor English but Vignesh helped me brilliantly. He tried to understand my bad writing patiently. Then he combined some scenarios, and it worked! That's something I can't think of. Vignesh is a specialist. He will be a great help to you.

27 COFFEE ROASTERS
日本
使用應用程式 7個月
Logbase 已回覆 2023年12月7日

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

2024年3月20日

I had issues understanding how to set up the scenarios. I decided to use their chat feature on their app and they responded very quickly! They helped solve my issue in a matter of minutes. They care about their customers.

Customer Support Rep. Rajkumar was great!

Texas Stock Box
美國
使用應用程式 11個月
Logbase 已回覆 2024年4月5日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

編輯時間:2024年1月25日

The setup is a little complicated. but the SUPPORT TEAM is GREAT. I had trouble with the initial employee who helped me (I forget his name) But the two that followed RAJ and JANANI were amazing. Knew their stuff, and were quick, efficient, and very knowledgeable about their product, settings and system. So far so good. I will update this review if anything changes.

Elie’s Bows
加拿大
使用應用程式 6個月
Logbase 已回覆 2024年1月31日

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

2024年5月26日

Great technical support, Shipeasy functionality gets round Shopify's awful UK postcode handling.

Happy customer!

Hilltop Pet Food
英國
使用應用程式 8個月
Logbase 已回覆 2024年6月10日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

編輯時間:2024年8月30日

This App is superb to use. Simple and Clean Functionality - The most liked feature of this app is creating more scenarios which is very useful for us. The support team was Excellent, Rahul, Vindhuja, Nithish handled my requirements, and her quick response helped me solve the problems.

Avishya.com
印度
使用應用程式 2年多
Logbase 已回覆 2024年1月19日

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

2024年5月23日

Barath was an amazing help setting up the app. The app, by nature, is a little complex as with any shipping apps so if you do download, be sure to book a set up call with them and they will get the app set up within 10 mins in real time!

Highly recommend

Dahing Plants
美國
使用應用程式 3天
Logbase 已回覆 2024年5月24日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024年4月17日

I found it difficult to set up by myself. Luckily, I contacted the support team and Raj was extremely helpful.

Kombucha-T Handcrafted Drinks
西班牙
使用應用程式 2個月
Logbase 已回覆 2024年4月19日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

編輯時間:2023年12月11日

Janani & Rahul was such a great help and saved me SO much time setting up my shipping scenarios. I was super impressed with being able to get on a Zoom call after chatting online. Thank you again and highly recommend!

Bush Harvest Co
澳洲
使用應用程式 12個月
Logbase 已回覆 2023年11月24日

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.