整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2022年6月23日

I used this app to create set shipping rates for certain areas our company deliver to. The process was made easy with the help of Janani. Efficient, fast and super helpful. Really recommend this app!

Grazing Girls Pty Ltd
澳洲
使用應用程式 大約1小時
2022年7月26日

I just downloaded this app and got help off the chatbot immediately. I was stuck with assigning postcodes different rates and Kavishan scheduled a Zoom call with me without me having to wait and successfully helped me out over Zoom. Amazing customer service and a superb app. LOOK NO FURTHER!

Wonky
紐西蘭
使用應用程式 大約1小時
2022年2月15日

Sivas support was outstanding. Knew exactly how to implement what I was wanting. Thanks for a great app.

Kiwi Cases
紐西蘭
使用應用程式 大約1小時
2022年1月14日

Siva was very helpful. He took a lot of time for me and I felt very comfortable with the support. Good work. Go on with this. Great app!

Goldeimer
德國
使用應用程式 大約1小時
編輯時間:2023年2月9日

After a half-day effort on making the setting, I was finally told that it cannot work on the store, no shipping rates are shown due to a Shopify tech issue. Actually, it's not a tech problem, it's one of my location/warehouses that hasn't been verified. However, it's still a good shipping app, convenient to use, fast response.

DEPULEY
美國
使用應用程式 大約23小時
Logbase 已回覆 2023年2月10日

Thank you for the update! Please feel free to reach out to us if you need further assistance with the app setup, we will be happy to help you anytime!

Regards,
Logbase
Customer Success Team.

2022年8月20日

Siva helped me to understand the shipping rates, and alleviated my concern that I had to add an API to do what I wanted. I was extremely impressed by his helpful nature, his excellent knowledge of the platform and he was even able to help me with a zoom call, at 11.25pm, and controlled my screen (with my permission, of course!) and navigate to exactly where I needed to be. Shopify is something that you REALLY need to start using, if you aren't already! Thank you Siva for your help buddy! I hope everyone is as helpful as you!

McLean Mining Co.
澳洲
使用應用程式 42分鐘
2022年3月21日

Siva did a great job with assisting and explaining my requests. Really appreciate the help. Love this app. Very user friendly.

Laxretreat
馬來西亞
使用應用程式 42分鐘
2023年4月9日

Shipeasy is a great app with great support. Few minutes after I was in the Shipeasy app store, Janani walked my through app, showing me how my requirements were meet by setting up the app. I was sold right away and subscribed the App. Shipeasy will help my Shopify store to increase sales for sure. Thanks again!

Bamboo Toronto Store
加拿大
使用應用程式 41分鐘
Logbase 已回覆 2023年4月26日

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

2022年4月25日

Siva is the best one.. Thank you Siva, you helped me a lot, this app complaint we all my requirements, all in one.. We will be working for a lot of time...

fisbrulercheesecake
美國
使用應用程式 26分鐘
2023年4月11日

You download it and have to do a Zoom call with the company for it to work. I don't even know why it is needed, never experienced that before. I just felt that was weird.

Sauced Up Salsa LLC
美國
使用應用程式 7分鐘
Logbase 已回覆 2023年4月11日

Hi,

This is Saravanakumar, CEO at LogBase. I just looked at your review, looks like there has been a misunderstanding. We provide support via chat, email and zoom. These channels are optional again, some of our customers do the setup themselves. Our customers only choose zoom if they have a complex setup and they require us to walk them through the setup. We have sent you an email from connect@logbase.io, please share your queries. We will be glad to assist you.

Have a nice day.

Saravanakumar C.P.