Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to handle complex shipping needs, especially for products of varying weights and from different vendors. It's praised for calculating shipping costs at the cart level, streamlining checkout, and reducing cart abandonment. The app's intelligent shipping cost adjustment feature and metafields sync are appreciated for improving accuracy and saving time and money. The customer service is commended, with team members being specifically mentioned for their helpfulness. The user-friendly interface and usefulness for businesses using a third-party logistics provider (3PL) are also highlighted.

November 6, 2023

Specially thank to Mr. Rahul give me support and understand my problem and provide me awesome support. I highly recommend this guys! You deserve 5*****

Panchamrutha
India
About 2 months using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

December 4, 2023

Rahul was very good at explaining everything, great job.

PetShaper
Australia
18 days using the app
Logbase replied December 6, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

February 27, 2024

I was assisted by Rahul, It was a superb experience. Thank you Rahul

Geisha Designs by Paras and Shalini
India
27 minutes using the app
Logbase replied March 1, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

November 22, 2023

Rahul and Sidharth has helped us in App setup! Highly Recommend.

CakeBee
India
3 months using the app
Logbase replied November 25, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

March 1, 2024

Janani is so nice and patient to guide me set the shipping fee

Dry Studio
Japan
About 2 hours using the app
Logbase replied March 2, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

November 24, 2023

Barath was very helpful! Thank you for the great customer service. I will recommend this app to other Shopify stores

PS Creations
United States
2 days using the app
Logbase replied December 1, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

October 4, 2023

I experienced the best customer service and tech support from Raj... He was very patience and really helped me fix a problem with setup. We were losing money hand over fist and even after chat disconnected a few times and everything he was amazing! 10 out of 10!!!

SNAP-LOC CARGO CONTROL
United States
6 months using the app
Logbase replied October 11, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

November 16, 2023

Amazing support. Helped us with all our questions, and doubled checked that everything was working. Super happy with the support and app. Excactly what we wanted to customize the shipping for our needs.

Trønderblomst
Norway
2 days using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

October 26, 2023

Excellent APP

Best support received by Rahul

The Shopsite
New Zealand
Over 1 year using the app
Logbase replied October 27, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

November 6, 2023

I contacted their services because I had problems configuring the app for my needs. Indeed, it is impossible in Shopify Shipping to predict a delivery price according to an area in France and according to the weight.
I got a quick response from Vinduja who took the time to answer me and help me. She gave me the reasons for the problem so that I could correct my settings. Now the delivery system is working properly.
I am very happy to work with Shipping Rates — Shipeasy. I will finally be able to put my site online thanks to Vinduja and Shipping Rates - Shipeasy.

Pharos Energies
France
1 day using the app
Logbase replied November 20, 2023

Thank you so much for wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.