Reviews (887)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs, especially useful for businesses with multiple vendors or diverse product types. It effectively handles multi-vendor shipping combinations and supports various scenarios including different zones and weights. Features like the multi-product, multi-zone shipping calculator and the ability to add extra fees based on postcodes are particularly appreciated for enhancing localized shipping strategies. The app is noted for its reliability and speed, helping to reduce cart abandonment rates. The customer support team is frequently praised for their responsiveness and effectiveness, with staff members like Raj, Durkesh, Jenifer, and Barath receiving special commendations for their service quality. Merchants appreciate the user-friendly interface and the personalized assistance from the support team, which significantly contributes to the app's ability to meet specific business needs.
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Wonderful app. Support team is super helpful. Thanks to Vinduja for helping us.
Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.
Support is awesome. Janani was quick to resolve my issue and was great with walking me through the platform as a first-time user.
Thank you Kavenish, you where so helpfull and patient setting up the ratings zone, API setup and zip codes
My problem has been fixed thanks to Siva. So useful and prompt help!
Hi,
This is Siva from Logbase. Apologies for the inconvenience caused to you. We've responded to all your emails with the solution but we're not sure whether they have gone to your spam folder. This issue is due to Shopify's App bridge update and is not related to our app. Please use the link below on a different browser like Microsoft Edge or Safari:
https://shipping-app.logbase.io/auth?shop=flowyline-official.myshopify.com
Once loaded in the above browser, our app will function normally in your default browser. If the problem persists, contact us at connect@logbase.io now, and we'll be happy to help you with all your app queries immediately.
Regards,
Siva
Customer Success Team.
This app is exactly what I'm looking for and the customer service is top notch. Thank you for explaining everything so thoroughly for me!
I worked with Sudhan to get my shipping set-up. He was excellent help over several days. It was a complicated process for me to be able to set everything up correctly. He made it easy, and he was patient. Thank so much!
Wow customer service team is AMAZING! phenomenal very pleased. I feel more of these types of apps should exist Durkesh
Siva was SUPER helpful, the call was super fast and amazing. Thank you SO mcuh!!!
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Shipeasy has really made my shipping setup so much easier and given me a much better overview over the shipping zones I need to manage. I have used this app for some time now and I'm very happy with how it works. I recently encountered a slight problem, so I contacted the support team and Siva was quick to reply to me and offer a solution over a Zoom call. The team worked quickly to make the setup more efficient and Siva made sure all scenarios would be covered by the settings. I'm very glad to be able to use this app and can only recommend it to anyone!
Siva Sowmiya thanks for you help us
the good jop very nice The employee usually works carefully, conscientiously, and is responsible, not only has strong execution ability, but also has good work cooperation, has a positive working attitude, has high-speed, high-efficiency, high-quality work performance, and helps each other and enterprising!
Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.