Reviews (887)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs, especially useful for businesses with multiple vendors or diverse product types. It effectively handles multi-vendor shipping combinations and supports various scenarios including different zones and weights. Features like the multi-product, multi-zone shipping calculator and the ability to add extra fees based on postcodes are particularly appreciated for enhancing localized shipping strategies. The app is noted for its reliability and speed, helping to reduce cart abandonment rates. The customer support team is frequently praised for their responsiveness and effectiveness, with staff members like Raj, Durkesh, Jenifer, and Barath receiving special commendations for their service quality. Merchants appreciate the user-friendly interface and the personalized assistance from the support team, which significantly contributes to the app's ability to meet specific business needs.
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The app support is without question excellent. Clear. Precise. Professional and easy to reach. In a world that no longer picks up their phone this company is a breath of fresh air. I highly reccommend! Rahul and Vinduja
Sehr zufrieden, man hat uns super geholfen. Wochenlang haben wir keine Lösung gefunden, durch ein Zoom-Meeting und eine echt tolle Beratung hat alles geklappt, dazu wurde alles übersetzt wenn es Fragen gab. Super toll :-)
Thank you for the motivating review. Feel free to reach us back and we are glad to assist our valuable customers anytime!
Gratefully,
Rahul & Janani
LogBase Team
Excellent support team. Quick replies and were happy to sort out issues for me - I sent them a spreadsheet with my sizes and rates and they actually added the rules in for me so I know that there shouldn't be future issues. Thank you!
Thank you for the motivating review. Feel free to reach us back and we are glad to assist our customers anytime!
Gratefully,
LogBase Team
J'ai reçu l'aide de Siva pour la configuration de mes scénarios sur l'application et il a été d'une grande aide! Merci beaucoup
Rahul helped me greatly. Very good and fast to the point!
Rahul helped me greatly. Very good and fast to the point!
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Amazing app. Siva did a wonderful job helping us to setup multi location, which is working perfect now. Siva was soo good! Thank you so much Siva.
Nithish our customer service mate was awesome and sorted the issue we had with a Zoom call quick and efficiently would highly recommend her and the Shipeasy team. Makes life much easier when you can speak to a real person who knows their product so well.
Highly reccomend!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Janani was amazing, and very helpful. we had quite specific queries and Janani, stepped s thru them 1 by 1.
Very pleasant experience with Shipeasy, thank you
Alex
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Jenifer was super helpful and patient! The customer service is so good. We always resolve our page issues with the perfect timing.
The team at Shipeasy are simply the best!
This app is great. Excellent support from Durkesh! Thanks to Durkesh for the help , fast action and extra time.
Thank you very much for your valuable time to leave us a wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to assist you!