Reviews (887)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs, especially useful for businesses with multiple vendors or diverse product types. It effectively handles multi-vendor shipping combinations and supports various scenarios including different zones and weights. Features like the multi-product, multi-zone shipping calculator and the ability to add extra fees based on postcodes are particularly appreciated for enhancing localized shipping strategies. The app is noted for its reliability and speed, helping to reduce cart abandonment rates. The customer support team is frequently praised for their responsiveness and effectiveness, with staff members like Raj, Durkesh, Jenifer, and Barath receiving special commendations for their service quality. Merchants appreciate the user-friendly interface and the personalized assistance from the support team, which significantly contributes to the app's ability to meet specific business needs.

March 3, 2022

Fantastic App! Easy to use. And the most efficient and professional services from Siva and Rajkumar!!! Thank you so much. I can now go-live. I reccomend ShipEasy to all.

Ferme Biocancour
Canada
Over 1 year using the app
Edited July 30, 2024

I have been using Shipeasy for few months now, today Annie was very helpful when something didn't go as expected, she found the problem and solved it real quick. The assistance team has been really helpful.

The General Pet Store
Australia
Over 1 year using the app
Logbase replied September 15, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

June 2, 2022

I want to thank Janani for support with shipping rates. She has made my life 10 time easy with this application. I high recommend any of LogBase product very easy to use and great support.

Outdoorsioo
Australia
Over 1 year using the app
October 19, 2023

Rajkumar helped solve a problem that arose, in general, I really liked the application, there are many opportunities to solve your problems!

M-TAC
United States
Over 1 year using the app
Logbase replied October 20, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

March 18, 2024

He empezado a configurarla en mi tienda online y me surgían algunas dudas. He contactado con el support y Siva me ha explicado de manera muy rápida y efectiva lo que necesitaba.
Voy a seguir explorando pero de momento todo muy bien.

Supernormal
Spain
7 days using the app
Logbase replied March 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 1, 2022

Great app, does help to set up complex shipping methods very easily. Awesome support and customer service.

Garfield Furniture Center
United States
Over 1 year using the app
July 21, 2022

Really helpful app and resolved almost all of our problems and we are happy with that. Their support guy Shiva is really cooperative and he tries his best to clear all the points. Highly recommended.

Luxury Lash™
United Kingdom
Over 1 year using the app
Edited January 9, 2024

Janani was very helpful. She helped fix the shipping issues we had and explained step by step what she was doing, so that I could see exactly what was being fixed. Thank you very much.

chocolatfleurs
Australia
Over 1 year using the app
February 4, 2022

As always quick in response, easy to use and great communication with Kumar. Absolutely recommend this app

Foul Mask Apparel
Australia
Over 1 year using the app
October 8, 2022

Ich verwende die App für meinen Shop. Für einen Anfänger ist es am Anfang sehr viel, aber mit Shivas Support bekommt man es hin. Vielen Dank

Tazali-eco
Germany
Over 1 year using the app