Reviews (887)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs, especially useful for businesses with multiple vendors or diverse product types. It effectively handles multi-vendor shipping combinations and supports various scenarios including different zones and weights. Features like the multi-product, multi-zone shipping calculator and the ability to add extra fees based on postcodes are particularly appreciated for enhancing localized shipping strategies. The app is noted for its reliability and speed, helping to reduce cart abandonment rates. The customer support team is frequently praised for their responsiveness and effectiveness, with staff members like Raj, Durkesh, Jenifer, and Barath receiving special commendations for their service quality. Merchants appreciate the user-friendly interface and the personalized assistance from the support team, which significantly contributes to the app's ability to meet specific business needs.
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Customer service is excellent! Helped me complete setting up my app in no time, and it works wonderfully!!
Sowmiya was amazing and so helpful in resolving my issue and showing me how to make the app work for us.
We're glad to hear about your wonderful experience with us, and we appreciate your positive feedback. If you have any more questions or need further assistance, please don't hesitate to get in touch. We can't wait for the opportunity to serve you again in the future.
Great support from Vinduja to help us get set up and exacly what we needed in terms of functionality
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Rahul was very helpful indeed, the app seems to work really well, I am very grateful.
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you anytime.
I really love the support provided by Dhana during the setup of the Shipping Rates-Shipeasy App. He was patient and super helpful. Really spent a lot of time trying to help me get the app to work the way I was asking it to. I would highly recommend this app to anyone looking. It didn't work the way I needed it too, but it will work in many different scenarios.
We greatly appreciate your positive review! If you have any questions or concerns, please don't hesitate to contact us. We're here to help and support you.
I've been struggling for months to get Shopify to help me set up a flat rate across a multi origin store. I spoke to Siva for 30 minutes and he had everything set up and working wonderfully. Amazing service! Thanks so much for your help Siva! I highly recommend this app to everyone.
Shiva was an amazing help. He was patient and helped me with everything. Love the app its saving me losing money on shipping
I am on the trial at the moment and it looks like I will totally be adding the app to all my Shopify storefronts. The customer service is AMAZING. Siva was so helpful and really knew the system.
Rahul was very, very helpful and and know's the job well. I'm very satisfied with the services that was provided by him.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Customer service is spot on. Raj spent over an hour with me setting up and testing the rates in the cart for QTY and location settings. He stayed on until we were sure it was all 100% correct. App seems a lot more intuitive that shopify's own settings and can adjust rates based on Quantity. So far so good!
Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us. We're dedicated to offering you assistance and support whenever you need it.