Reviews (887)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs, especially useful for businesses with multiple vendors or diverse product types. It effectively handles multi-vendor shipping combinations and supports various scenarios including different zones and weights. Features like the multi-product, multi-zone shipping calculator and the ability to add extra fees based on postcodes are particularly appreciated for enhancing localized shipping strategies. The app is noted for its reliability and speed, helping to reduce cart abandonment rates. The customer support team is frequently praised for their responsiveness and effectiveness, with staff members like Raj, Durkesh, Jenifer, and Barath receiving special commendations for their service quality. Merchants appreciate the user-friendly interface and the personalized assistance from the support team, which significantly contributes to the app's ability to meet specific business needs.

December 23, 2023

Janani was really sweet really helpfull . amazing service with her. i love the app its seem work well!

kokonutofficial
Canada
About 6 hours using the app
Logbase replied December 25, 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

June 3, 2022

This app stopped the double up of locations for shipping. Siva was extremely patient and helpful in getting this app all set up. Highly recommend and the app support from Siva was excellent

Spirit Journeys
United Kingdom
About 9 hours using the app
December 25, 2023

I got this app cause i had to get the shipping rates done and shopify suggested this app, i was then interested to see how to get what i wanted done, that's when i got in touch with Mr.Rahul from the support, he really offered professional help and showed very good understanding of what's going on and the app itself, i recommend the app for everyone

sknzone
United Arab Emirates
About 6 hours using the app
Logbase replied December 28, 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

June 19, 2023

Dhana was very helpful but I need
Shopify to active the API so still waiting for Shopify to get back

FLUID
Australia
About 9 hours using the app
Logbase replied June 19, 2023

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊

September 12, 2023

Rahul And Vindu were very helpful in solving a difficult problem!

Riverandrose
United States
About 8 hours using the app
Logbase replied September 14, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

November 9, 2022

Great app and exactly what I was looking for. Easy to use and help from the support is great. Specially Siva was great at helping and guiding me to set up the module.

JS Tech
Australia
About 8 hours using the app
October 13, 2023

Jenifer was a great help and assisted without issue. 100% happy with the support.

Topline Cleary's
Ireland
About 7 hours using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

July 26, 2022

Annie was very helpful with setting up the app, very good service. I look forward to using it as it has everything we need.

The Bathroom Place ®
Australia
About 7 hours using the app
February 2, 2022

Finally find and app that have resolve all the problem I had with my shipping. I had complicated glitch for my delivery and they worked the problem for me via a Zoom call. Very efficient ! Thanks Guys More than satisfied !

Brustique
Canada
About 6 hours using the app
June 16, 2023

Great service by Rahul. He went out of the box to help with my enquiries and assist in the best possible way he can. Thank You

Furniture Tree NZ
New Zealand
About 6 hours using the app
Logbase replied June 16, 2023

Thank you again for taking the time to share your positive experience with us. Feel free to reach us anytime, we are looking forward to serving you in the future!