Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to handle complex shipping needs, especially for products of varying weights and from different vendors. It's praised for calculating shipping costs at the cart level, streamlining checkout, and reducing cart abandonment. The app's intelligent shipping cost adjustment feature and metafields sync are appreciated for improving accuracy and saving time and money. The customer service is commended, with team members being specifically mentioned for their helpfulness. The user-friendly interface and usefulness for businesses using a third-party logistics provider (3PL) are also highlighted.

January 18, 2024

Janani our customer service mate was awesome and sorted the issue we had with a Zoom call quick and efficiently would highly recommend her and the Shipeasy team. Makes life much easier when you can speak to a real person who knows their product so well.

Yarn'n
Australia
About 3 hours using the app
Logbase replied January 21, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

February 1, 2024

Vinduja was absolutey wonderful with us. Highly recommended. Amazing support team. Top App to pick

Singal's
Canada
12 days using the app
Logbase replied February 4, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

January 25, 2024

straight forward explanation; courteous service; easy as ABC... Rahul is aces man

FairDistrict
United States
6 days using the app
February 1, 2024

Great support from Vinduja to help us get set up and exacly what we needed in terms of functionality

Ovolin
Sweden
About 5 hours using the app
Logbase replied February 4, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

March 7, 2024

Thanks Vinduja for helping out! Much appreciated!

Murphys Direct IRE
United Kingdom
10 days using the app
Logbase replied March 13, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

December 11, 2023

Rahul did a great job explaining the features of the app and helping me identify a new app upgrade that is coming soon.
Looking forward to hearing when the upgrade is available.

Party on Texas
United States
10 days using the app
Logbase replied December 18, 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

January 11, 2024

Great Help from Jenifer, She has explained everything in detail and helped me in setting up the rates.

House of Hyne
Australia
3 days using the app
Logbase replied January 16, 2024

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

January 31, 2024

Fantastic onboarding assistance from Vinduja & amazingly fast technical assistance from Rahul too. Very impressed so far!

Toys for a Pound
United Kingdom
6 days using the app
Logbase replied February 4, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

Edited December 18, 2023

I have a wonderful setup meeting with Jeniffer. Very kind and helpful service. works great!

my name is Niv
Israel
3 months using the app
Logbase replied December 10, 2023

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

April 15, 2024

Sto appena adesso cominciando ad interfacciarm con l'app ma il servizio clienti è fantastico. Grazie Jennifer!

Millemamme
Italy
6 days using the app
Logbase replied April 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.