Shipping Tracker by DevCloud

Name: Shipping Tracker by DevCloud
Brand: DevCloud LLC
Rating: 4.1 (133 reviews)

From $2.99/month. 14-day free trial. Additional charges may apply.

Rating (4.1)

Reviews

133

Developer

DevCloud LLC

View demo store

Highlights

Speed tested

No impact to your online store

About this app

Launched

November 1, 2016

Languages

English

Track shipments in an easy and fancy way Track packages as they ship and keep your customers updated

Keep you customers updated about their packages locations and reduce customer support. Shipping Tracker will keep them updated when their packages shipping status change. With shipping tracker keeping all your tracking numbers in one place has never been so easy! It fully integrates with Shopify so your customers will be able to see their orders shipping history right on your Shopify store. You'll be able to add your brand and customize the tracking page that your customers see.

Keep your customers updated sending email and SMS with shipping status changes.
Branded and custom the tracking page inside your store.
Shipment status history dashboard.

Pricing

14-day free trial

Basic

$2.99/month

$0.07 per extra tracking

Access to all carriers
Up to 100 shipments per month
Custom Email/SMS Notifications
Branded tracking shipment/track order pages

Professional

$9.99/month

$0.07 per extra tracking

Everything in Basic, plus:
Up to 500 shipment trackings per month
Integrations (Klaviyo, Mailchimp and more...)
Shipping events translations

Premium

$29.99/month

$0.07 per extra tracking

Everything in Professional, plus:
Up to 1000 shipment trackings per month
Custom shipping status and notifications

Enterprise

$99.99/month

$0.07 per extra tracking

Everything in Premium, plus:
Up to 5000 shipment trackings per month
Dedicated support
Developer API

Basic

$2.99/month

$0.07 per extra tracking

Access to all carriers
Up to 100 shipments per month
Custom Email/SMS Notifications
Branded tracking shipment/track order pages

Professional

$9.99/month

$0.07 per extra tracking

Everything in Basic, plus:
Up to 500 shipment trackings per month
Integrations (Klaviyo, Mailchimp and more...)
Shipping events translations

Premium

$29.99/month

$0.07 per extra tracking

Everything in Professional, plus:
Up to 1000 shipment trackings per month
Custom shipping status and notifications

Enterprise

$99.99/month

$0.07 per extra tracking

Everything in Premium, plus:
Up to 5000 shipment trackings per month
Dedicated support
Developer API

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

133 reviews

Overall rating

4.1

Counts per rating level

80% of ratings are 5 stars
107
11% of ratings are 4 stars
14
2% of ratings are 3 stars
2
2% of ratings are 2 stars
3
5% of ratings are 1 stars
7

January 19, 2023

BE AWARE!!! They will trick you with the monthly payment but then will charge you thousands of dollars depending on your order volume. In return you will get an app full of bugs with horrible interface. USELESS and I'd give it 0 out of 5 if I could.

123 Beverages

United States

Time spent using app: 6 months

DevCloud LLC replied January 19, 2023

We are sorry about the inconvenience, our payment plans are tied to a limit of orders tracked per month and we charge an additional per excess. This is described in our pricing page and in the Shopify Payment Agreement that is accepted when you upgrade your plan.
We are open to refund the extra charges and we apologize for the confusion, please contact us for this and any improvement needed in our app.
Thanks!

December 2, 2022

I added this app this past Wednesday as a free trial to try and track whether orders that had shipped from my store had been delivered. I noticed today that I was charged $337.26 by this app. I have tried reaching out to Shopify and to the app developer to resolve this issue and nothing has come of it. I was not aware that there were fees involved in a free trial.

Miracle Milkookies

United States

Time spent using app: 2 days

DevCloud LLC replied December 5, 2022

We are sorry about this issue, our free trial works with a top limit of orders tracked in the billing plan, you tracked all the orders since 2017 so that trigger the extra charges. We agree to refund the total of the amount and apologize about this issue.

December 2, 2021

BEWARE! If you install the trial this will automatically overwrite any other tracking landing pages you may have already (such as aftership or sendcloud). When you uninstall this app, it will break every single tracking link you have sent out in the meantime. I HUGELY REGRET HAVING even tested this app. I'd be happy to rewrite this review if their support ever gets back to me to fix the damage this trial did.

Bottles & Burps

United States

Time spent using app: About 5 hours

DevCloud LLC replied December 10, 2021

We are really sorry about your experience with our app, there is an option to disable the tracking page in your store at installation. This feature is enabled to provide a custom tracking option having your customers always inside your site. We can remove all the tracking urls easily but need your confirmation in the App Dashboard.

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