Order lookup, upsell via email

Order lookup, upsell via email

da ShippingChimp Inc

Branded order tracking page, notifications, upsell and more

3.7 de 5 estrelas(3 avaliação)

Tracking page & email alerts

Real-time order tracking page and personalised email alerts to increase customer experience and reduce support tickets

Predict delivery Delays

Anticipate delivery exceptions such as Delays, Incorrect address or Lost shipments. Proactively notify customers to reduce returns

Drive repeated sales

Branded order-delivery emails and tracking page with cross-sales and real-time visibility will increase the trust and drive more sales


Sobre Order lookup, upsell via email

ShippingChimp is an AI-Powered post-purchase technology that enables Shopify businesses to offer an Amazon-esque delivery experience. With ShippingChimp, Shopify merchants can:

  1. Reduce "where is my order?" calls
  2. Boost repeat purchase rates by providing product recommendations on the tracking page and emails
  3. Have additional touchpoints after checkout
  4. Enable seamless brand experience
  5. Offer 360-degree visibility into each of their shipments
  6. Establish trust and win customer confidence

Shipping automates a major chunk of redundant emails for the customer support team. Empowers customer experience team to offer an awe-inspiring delivery experience. Effortlessly boosts repeat purchase rates for eCommerce sales and marketing team. Moreover, ShippingChimp's suite of reports and analytics offers the logistics team deep insights into the shipping carrier performance and shipping costs.

Businesses can simply collate disparate shipping data across their functions with ShippingChimp which serves as a single source of truth for orders and fulfilment. Your Shopify store can now offer an Amazon-like delivery experience at an affordable price at zero effort.

The key features of ShippingChimp include:

  1. Real-time order tracking
  2. Automatic delivery notifications
  3. Branded tracking page
  4. Lost and damage management portal
  5. Returns portal
  6. Deep shipping intelligence reports and analytics

Integração com

  • ZenDesk,
  • Gorgias,
  • Klaviyo,
  • Omnisend,
  • Webhooks,
  • API

Galeria de mídia

Atendimento

Free

Grátis para instalar

Free upto 250 shipments, $0.10 per extra shipments above 250 shipments

  • Branded Tracking Page
  • Unique Order Tracking URL

Basic

$19/mês

$0.10 for extra package above 500 shipments

  • Everything in free+
  • Real-time shipment tracking
  • Automated Email Notification
  • Shipment Analytics
  • Product recommendations

Grow

$199/mês

$0.10 for extra package above 2000 orders

  • Everything in Basic+
  • Fully Customizable Tracking Page
  • Advanced Shipment Analytics
  • Self-serve returns/dispute portal
  • Unlimited Integrations

* Todas as cobranças são faturadas em dólar norte-americano (USD). As cobranças recorrentes, inclusive as baseadas em uso ou mensais, são faturadas a cada 30 dias.

3.7 de 5 estrelas

A avaliação geral reflete o estado atual do app. Embora considere todas as avaliações do app, ela prioriza as mais recentes.
  • 5 de 5 estrelas
    67% das avaliações são de 5 estrelas
    (2)
  • 4 de 5 estrelas
    0% das avaliações são de 4 estrelas
    (0)
  • 3 de 5 estrelas
    0% das avaliações são de 3 estrelas
    (0)
  • 2 de 5 estrelas
    0% das avaliações são de 2 estrelas
    (0)
  • 1 de 5 estrelas
    33% das avaliações são de 1 estrelas
    (1)

Avaliações mais recentes

trendymommyin

Using this app more than a month. Better than other order look up apps. Automated branded notifications and integrations with other tools are super helpful on a daily basis and reduced our support tickets considerably. Their support team was available almost anytime to answer my initial doubts.

Emerald & Oak

Very poor performance. App just freezes or continues to load the tracking page after you input the order number. You can't just put the number either you have to use the # symbol which was confusing for my customers. Do not recommend, wasted time setting up and installing.

Resposta do desenvolvedor

4 de março de 2021

Dear Customer,

I checked the integration and the App. It's working fine and you don't need to enter order numbers with any symbol. I'd be happy to walk you through the platform and sort out all your queries. Sent you an email to schedule the demo
Thanks,
San

Studio Trayee

The onboarding experience with ShippingChimp was super smooth. I was pleasantly surprised by their rich feature stack. Not just order tracking, but also branded tracking page, configurable notifications, returns request portal. Excellent customer service! Thanks, Zoe. Highly recommend!