Order tracking, email, upsell

Order tracking, email, upsell

by ShippingChimp Inc

Branded order tracking page, notifications, upsell and more

4.5 of 5 stars(7 reviews)

Tracking page & email alerts

Real-time order tracking page and personalised email alerts to increase customer experience and reduce support tickets

Predict delivery Delays

Anticipate delivery exceptions such as Delays, Incorrect address or Lost shipments. Proactively notify customers to reduce returns

Drive repeated sales

Branded order-delivery emails and tracking page with cross-sales and real-time visibility will increase the trust and drive more sales


About Order tracking, email, upsell

ShippingChimp is an AI-Powered post-purchase technology that enables Shopify businesses to offer an Amazon-esque delivery experience. With ShippingChimp, Shopify merchants can:

  1. Reduce "where is my order?" calls
  2. Boost repeat purchase rates by providing product recommendations on the tracking page and emails
  3. Have additional touchpoints after checkout
  4. Enable seamless brand experience
  5. Offer 360-degree visibility into each of their shipments
  6. Establish trust and win customer confidence

Shipping automates a major chunk of redundant emails for the customer support team. Empowers customer experience team to offer an awe-inspiring delivery experience. Effortlessly boosts repeat purchase rates for eCommerce sales and marketing team. Moreover, ShippingChimp's suite of reports and analytics offers the logistics team deep insights into the shipping carrier performance and shipping costs.

Businesses can simply collate disparate shipping data across their functions with ShippingChimp which serves as a single source of truth for orders and fulfilment. Your Shopify store can now offer an Amazon-like delivery experience at an affordable price at zero effort.

The key features of ShippingChimp include:

  1. Real-time order tracking
  2. Automatic delivery notifications
  3. Branded tracking page
  4. Lost and damage management portal
  5. Returns portal
  6. Deep shipping intelligence reports and analytics

Integrates with

  • ZenDesk,
  • Gorgias,
  • Klaviyo,
  • Omnisend,
  • Webhooks,
  • API

Media gallery

Support

Free

Free to install

Free upto 250 shipments, $0.10 per extra shipments above 250 shipments

  • Branded Tracking Page
  • Unique Order Tracking URL

Basic

$19/month

$0.10 for extra package above 500 shipments

  • Everything in free+
  • Real-time shipment tracking
  • Automated Email Notification
  • Shipment Analytics
  • Product recommendations

Grow

$199/month

$0.10 for extra package above 2000 orders

  • Everything in Basic+
  • Fully Customizable Tracking Page
  • Advanced Shipment Analytics
  • Self-serve returns/dispute portal
  • Unlimited Integrations

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    86% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    14% of ratings are 1 stars

Most recent reviews

wellbos

Just after installed the app, i contact them in live chat and over the phone it was nice talk with you sir!
sir help me for the setup of the app from the start to finished.
and I will still keep the expectation for the implementations of the custom order status by the mid december. Thank you very much

enchipsu

Super cool customer care. Makes my work very easy. Very easy setup process, clean UI and I think it is a must-have app for all Indian dropshipping stores. Make more apps for Indian stores

Cretova

Really good app, it works really well and the support you get is amazing. It's nice that they offer a free plan if you are not selling that much, but the price is also good if you are. Highly reccomend.