Tracking page & email alerts
Real-time order tracking page and personalised email alerts to increase customer experience and reduce support tickets
Predict delivery Delays
Anticipate delivery exceptions such as Delays, Incorrect address or Lost shipments. Proactively notify customers to reduce returns
Drive repeated sales
Branded order-delivery emails and tracking page with cross-sales and real-time visibility will increase the trust and drive more sales
About Order lookup & notifications
ShippingChimp is an AI-Powered post-purchase technology that enables Shopify businesses to offer an Amazon-esque delivery experience. With ShippingChimp, Shopify merchants can:
- Reduce "where is my order?" calls
- Boost repeat purchase rates by providing product recommendations on the tracking page and emails
- Have additional touchpoints after checkout
- Enable seamless brand experience
- Offer 360-degree visibility into each of their shipments
- Establish trust and win customer confidence
Shipping automates a major chunk of redundant emails for the customer support team. Empowers customer experience team to offer an awe-inspiring delivery experience. Effortlessly boosts repeat purchase rates for eCommerce sales and marketing team. Moreover, ShippingChimp's suite of reports and analytics offers the logistics team deep insights into the shipping carrier performance and shipping costs.
Businesses can simply collate disparate shipping data across their functions with ShippingChimp which serves as a single source of truth for orders and fulfilment. Your Shopify store can now offer an Amazon-like delivery experience at an affordable price at zero effort.
The key features of ShippingChimp include:
- Real-time order tracking
- Automatic delivery notifications
- Branded tracking page
- Lost and damage management portal
- Returns portal
- Deep shipping intelligence reports and analytics
Free to install
Free upto 250 shipments, $0.10 per extra shipments above 250 shipments
$0.10 for extra package above 500 shipments
$0.10 for extra package above 2000 orders
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
Using this app more than a month. Better than other order look up apps. Automated branded notifications and integrations with other tools are super helpful on a daily basis and reduced our support tickets considerably. Their support team was available almost anytime to answer my initial doubts.
Emerald & Oak
Very poor performance. App just freezes or continues to load the tracking page after you input the order number. You can't just put the number either you have to use the # symbol which was confusing for my customers. Do not recommend, wasted time setting up and installing.
I checked the integration and the App. It's working fine and you don't need to enter order numbers with any symbol. I'd be happy to walk you through the platform and sort out all your queries. Sent you an email to schedule the demo
The onboarding experience with ShippingChimp was super smooth. I was pleasantly surprised by their rich feature stack. Not just order tracking, but also branded tracking page, configurable notifications, returns request portal. Excellent customer service! Thanks, Zoe. Highly recommend!