Overall rating Based on 536 reviews
RMR Solutions, LLC
We have used shipping easy for about 3 years and it makes printing orders so much easier than doing each order manually on the shippers website. (what we used to do) There is all types of filters, rules, category's that can be set up to make things super "easy". The Customer Service help is always awesome, including my resent encounter with Tori. They are always improving things to make everything work for everyone. My new request would be to have it always show the cheapest shipping rate from the different carrier options, which Tori said is in the works to be made. I hope to continue to always use ShippingEasy since it is so "easy" to use.
I actually look forward to chatting with someone from customer support. No matter how long it takes to solve your issue, they remain professional, patient and courteous! Never giving a possible solution and to contact them again if it doesn't work.
Always a positive ending with customer support.
We use the app everyday to run our store with easy. The customer support is excellent. Thanks to Tom who helped us find the reporting tools we needed quickly and with excellent explanations. We love using Shipping Easy!
I strongly recommend ShippingEasy. The app interface is super user-friendly and very straightforward. What even better is the support teams, they get back to any question I have really fast. A solid 5 star app.
We decided to change from a 3rd party fulfillment center to doing it ourselves but we weren't sure how to handle shipping and manage our inventory. ShippingEasy does this for us, along with customer marketing. We should be able to remove the other app that we use just for customer marketing. ShippingEasy's customer support is amazing too! I have been able to chat for a few minor questions and then had a great onboarding call to get everything set up. I highly recommend ShippingEasy.
Update 12/17 - we have been using ShippingEasy for about 4 months now and the company is still amazing! The app is easy to use, shipping is extremely easy with great rates, and customer service is top notch. The representatives answer my questions and provide instructions so I'm able to obtain the information I need on my own. Melody was very helpful this morning when I chatted with her.
ShippingEasy is the best shipping program we've used and we have been using them for over 5 years. They keep updating the features and making it better. You can connect directly with all of the major carriers and chose which one you want to ship an order with easily. The packing slips can be customized to your preferences along with some automation features to make your life easier. Plus it is easy to setup!
The customer support team is awesome. Our last support request was promptly and professionally handled by Melody. Their goal is to make you a customer for life. I highly recommend ShippingEasy!
Great app for creating shipping labels and packing slips - and really diving deep into your shipment of packages. ShippingEasy helps your business if you have more than 1 location, you can set custom filters to "separate" the orders based on location, select items, etc. You can split orders as well if the order is too large to fit in one box, plus edit the order slightly and input manual orders and do re-ships.
Very easy to use, many customizable options. We've contacted Customer Support via the chat option, and it's always been quick for a live person to help you with your issues.
Only problem is sometimes when using on more than one computer, there may be a ConnectEasy software issue - but most of it is changing the settings and knowing how to set it up correctly.
Great app, definitely recommend.
Down Home Vaping LLC
Looked around for a very long time for a shipping app that was not only user friendly, but did not require a lot of setup. Tried shippinng easy and WHAM, found the one. Super simple setup and we use it daily.
The Floor Guys
I called to ask questions on how to make a new package listing, and Jordon, helped me out. He answered all my questions and took the time with me when I had questions. I am very happy with this service.
Thank you Shari White
Pony-O Hair Accessories
I would recommend Shipping Easy to anyone and everyone. Also, if you provide customer service, you need to call their HQ and take a course from them. It's stellar and their team is very knowledgeable! Tom helped me with a problem we were having with product description for international shipments. He stayed with it until he had a solution. It made my weekend!