ShippingEasy

This app has made shipping my orders a breeze! Most of my orders is fulfilled by drop shippers, but about 20% of my inventory I ship myself. It used to be a major hassle to create the shipping labels for my inventory that I ship. But shipping easy has made it just like the title says" easy" with lots of options. Great customer service too.

The only reason I am not giving it 5 stars is something there are issues when the tracking number is not automatically inputted into shopify for the customer to receive. It happens inconsistently but enough times (and with no explanation) to not give them 5 stars.

Really competitive shipping label rates. We use them for USPS mainly.

Just use ShipStation. I had ShippingEasy for 100s of labels a day over the course of a year. At least once a month the platform broke with no notice significantly hurting my company. It's nice when it works but it'll break and ruin your day.

Overall, it's great. But there's a bit of a learning curve to take care each of the special cases I run into with my orders, and it has some flaws.

Most notably: once order info is pushed to ShippingEasy, order information, including the shipping address, cannot be updated. Thus, when a customer updates their shipping address or requests we do it behind the scenes, there's no way to save the new address to the existing order. Your only option is to make a note and hope you remember to change the shipping address when you generate a shipping label for that order.

Their support is top notch. I've been consistently impressed by the knowledge of their phone, email, and chat support.

Overall, I'd recommend them over any other shipping service in the plug-and-play category.

Started off great but getting disappointing. There are frequent performance issues now including today. Less than an hour to get a 2 Day Air off and the system is down again. Shipments can't me processed and redirected to an "OOPS" page. And of course no weekend support.

The feature set is great but the system itself seems less and less reliable. If you run a business then you need the reliability first and foremost. Still worth a look, just sharing my current experience.

Not a good solution for your all shipping needs, but good for printing packing list :)
Does not support UPS.
Packing list and Pick List module needs to be improved.
Customer service reps cant answer your questions, they cant help at all.

Our business only ships. Finding an app that simplifies the printing process was huge for us. I've contacted customer service a few times and they walked me through how to set up my box size/weight so it triggers the accurate box to again make shipping faster for us. Our shipper easily spends half the amount of time. We still need to perfect alot of options, but I'm glad those options are available. I gave 4 stars cause I guess I would say it's not super easy. I needed help, but once you understand how it works, I think it's a necessity for any online store with alot of volume.

Very quick response from support team. Live chat options is great. Reps appear to be very knowledgeable

Shipping Easy has really streamlined our shipping process. We sell on multiple websites (Amazon, Shopify and BigCommerce) and I am able to see all orders across all sites at once. They make printing packing slips, labels and pick lists a breeze. The pick list feature is especially great because I can pull all of the product at once regardless of what website the customer ordered from. I did not give a fifth star because of the disjointed relationship Shipping Easy has with Endicia. Whenever we have an issue with payment or postage it seems that Shipping Easy always passes the buck to Endicia and Endicia has terrible customer service and bizarre policies. I had to call them repeatedly for a refund of $300 that they owed us after closing our account. It took them about a month and there was nothing ShippingEasy could do. Over all ShippingEasy has been great, Endicia not so much.

Very disappointed in the customer service. We have a major issue because this app can not support multiple fulfillment locations (even though it is totally normal within the industry and supported by Shopify). We reached out for help and Shipping Easy said they don't care and it's not their problem. Shopify also reached out and got no response.