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I tried another shipping app and they only offered chat and email support. There are so many little issues that can come up that are complex for someone that does not deal with all of the rules for each of the carriers. Shipping Easy offers phone support and they usually answer on the second ring or sooner without prompts like "push 1 for support". It is a human answering the phone. I recently worked with Donovan and he went above and beyond trying to solve my issue. It is a great service for the price. They also have inventory and other services integrated which can save you some money and headaches down the road. Get the service and don't think twice.
Customer Success is very responsive and helpful! Chatted with Matthew today and he was very informative! Great experience so far!
Great tool to automate shipping, full featured, integrates with many ecommerce platforms and the customer service is top notch!
I love Shipping Easy. I use it on all of my orders and it makes it very easy to set up my shipping labels, calculate shipping fees, and streamline my order processing. I highly recommend it. Super professional, always updated and improved upon - I don't think I could get through my orders without it.
ShippingEasy has helped us streamline our shipping SO MUCH! What used to take a large portion of our day now happens in a near instant. Customer service is top-notch, too. Every time we've had a question, they've been there with support to help us through. Highly recommend this app.
Love this app! We've used it since the beginning of our business because it offered their service for free for small monthly shipments. I enjoy how easy it is to use, the ability to have our logo on our shipping labels, and their customer service is fast and great!!!
I've been using the ShippingEasy app & service for almost six years without any regrets! There have been very few hiccups in that whole time, and the one time I did have a major problem with a UPS transaction (which was purely the carrier's fault), SE's customer service were quick and super-helpful to the point of giving me a credit on my SE account even though it wasn't their fault! Here's hoping SE continues to grow and prosper; just as long as they don't get bought by a larger corporation only to shrivel and die like so many other good companies have before them...
Just like the name says, it makes shipping EASY!
Really can't imagine not using it. If you are looking for shipping app that just works at a fair price and with live person support, go shipping easy!
Our company loves this new app. It is so easy and user friendly. However, if you do have a question, the chat team is very friendly and knowledgeable and has a quick answer. Highly recommend this app.
Bailey and everyone over there at shipping easy are fantastic. I have called them for little things that I feel silly calling for and huge things that they were able to walk me through. They are always nice and make my issue a priority, I am a customer service rep for our business and I really appreciate it when someone treats me the way I treat our customers. When I have to call for help, it is the easiest call to make. Thank you for being Shipping Super Heros.