Reseñas (602)

Calificación general
4,5
Recuentos por nivel de calificación
  • El 87% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
6 de enero de 2020

Connecting ShippingEasy with Shopify was super easy, which of course is not a surprise, we are also using SE for two WooCommerce websites, Amazon, Walmart, Etsy, Ebay plus manual order processing. The app has great features and the support is always extremely helpful

Rose Tattoo Care
Estados Unidos
2 meses usando la aplicación
13 de octubre de 2017

Shipping easy has been a great help to us. When I first signed up with them, I was worried they are just another company which wants to do the absolute minimal except in advertisement. But I was wrong. They helped me to set up everything and fully automate my shipping processes.

Now, I have been with them for a couple of years. Every time, I had an issue they were here to help me. Today, I had to call them and spoke with Clyde. He provided an excellent support experience which resolved all my technical issue and get everything going. He also did it professionally.

As the customer, I would recommend this company to everybody.

Healthylivingca
Estados Unidos
Alrededor de 2 meses usando la aplicación
27 de mayo de 2016

Switching over to ShippingEasy has definitely streamlined the whole process of getting orders out the door. The time it took me to process the large volume of orders generated by our Spring sale was a fraction of what our old platform would have taken. By allowing me to generate labels and packing slips with just a few simple steps and clicks, it has made life in the warehouse much smoother. Instead of spending all day just processing orders, I now can begin shipping them that day. I appreciate the ability to pick up the phone and speak with someone in tech support on a moment's notice if I have any issues or questions. I would have given 4 1/2 stars, but no fractions were allowed! The only reason I didn't give 5 was that they are still working on perfecting the QuickBooks integration. Once the minor issues with that have been resolved, then 5 stars all the way!

Dzrshoes
Estados Unidos
Casi 4 años usando la aplicación
23 de enero de 2020

excellent customer service. I used the chat function and had several rookie questions. Jose was very patient with me and helped me through. I feel much more confident now!

Darla Dietrich
Estados Unidos
Alrededor de 2 meses usando la aplicación
9 de marzo de 2016

I came from using Stamps.com and although there are some differences that I miss from stamps.com, the customer service has been outstanding in training me in the ways of shipping easy. After my free 1 hour of training that is offered for new members, I knew my way around to get going on fulfilling my orders. Whenever I've had an issue or question I'm able to reach the customer service team easily through their online chat and I get my issues resolved quickly. Tyler and Rachael have been amazing and soo helpful!!

Msvarietystore
Estados Unidos
Alrededor de 2 meses usando la aplicación
Fecha de modificación: 7 de agosto de 2020

Very unprofessional and almost no customer service. They offer UPS one balance service and it is not working properly, I was trying to contact them, call, send emails. No response. Then today I got a problem with USPS shipping too. This is just a disaster. Today without any warnings or emails especially calls - they suspend account. Unbelievable, what is going on with this app? They don't have enough people to contact customers or just simply don't care

AG Studio Dresses
Estados Unidos
Alrededor de 3 años usando la aplicación
23 de noviembre de 2016

ShippingEasy is easy to use and nicely integrated with my Shopify based store. But all users of every app need help at times, and ShippingEasy delivers outstanding support - every time!

Flanabags 2
Estados Unidos
Alrededor de 2 meses usando la aplicación
Fecha de modificación: 17 de septiembre de 2018

This APP has been AMAZING. First of all, it works great and it isn't hard to learn all the tricks. The customer service has always been outstanding and very helpful. We are saving hundreds of dollars a month using this app for our shipping.

Kitchen Power Pop Ups
Estados Unidos
Alrededor de 2 meses usando la aplicación
10 de octubre de 2017

Clyde did an incredible job helping me with my packing slip! Everyone there has always been friendly and ready to help in whatever capacity they can! The program itself has improved over time as well, but still needs some work.

4ocean
Estados Unidos
Más de 3 años usando la aplicación
5 de noviembre de 2013

ShippingEasy has saved me soooooo much time and money. Their customer service is amazing. The few times I've called with questions, the phone barely rings before a live human picks up the phone and gives me ABUNDANT service. Then they follow up with an email. Absolutely, one of the best decisions I've made for my shop since being with Shopify.

compliment.
Estados Unidos
Alrededor de 2 meses usando la aplicación