Avis (602)
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We've been using Shipping Easy for quite some time, and have found it to be a huge help in streamlining our label and fulfillment process. This allows us to get orders out faster and more efficiently. Whenever we need help, the customer service and support has been excellent! Highly recommend!
What can I say other than these guys are awesome! They've saved us from certain disaster on more than one occasion and my company simply couldn't exist without them. They're always working to improve the product, which is already amazing, and it gets better all the time. If only all the companies we work with had the same standard of customer service as we have for our own company...ShippingEasy does.
I am relieved! Shipping doesn't have to be painful and tedious. Customer support is stellar! If you're stumped by anything - don't worry, they go out of their way to help you quickly.
Shipping Easy with Endicia totally changed our lives. Had we known how easy it was to ship quickly and avoid the post office lines we would have done this 7 years ago. The staff has also been extraordinary with customer service, available for calls and immediate email responses. A fantastic modern product with "amazon-like" customer service. Impressed.
Great integration with Shopify. Saves me so much time! No addresses to enter by hand - goes right in and then marks orders as shipped and notifies the customer - all in one! My email to customer service was answered right away and they've called to make sure we're up and running well.
Excellent app. Our entire labeling and shipping process takes maybe 5 minutes where before we were doing the cut/paste with usps which took well over an hour each day. The developer has even been in touch by phone a couple of times just to see how everything is going. A personal touch not often seen. We tried the three other "top reviewed" apps and the interfaces were unfriendly and too complex for a low volume shipper like us. With the free endicia account, you can't beat the price! Very impressed with their product and support.
I really like ShippingEasy! I've tried other shipping apps for my e-commerce site and encountered major problems with them. Last year I tried something called Order Cup (I think) and had to cancel my "free trial" and ended up losing $50.00 in unused postage that was never refunded back to me despite numerous requests. ShippingEasy has the best customer service and anytime I have a question or issue they are supremely quick at resolving my problem. I also appreciate that they really listen to what their customers are asking for. I requested a tweak to their packing slip format and later saw they had instituted the change in format to exactly what I had suggested. Very responsive sales and customer service team. They are adding UPS and Fed-ex shipping capabilities shortly and this will make them an easy way to ship, pack and track all orders from one source.
We had a subscription and shipping period wherein we got over 10,000 orders from all over the world. Without the hand-holding and amazing help from Shipping Easy, I don't know what I would have done. And every time I check in again, they're done something to improve the experience. Very flexible and terrific customer service, and saved us LOTS of money and time. Highly recommended for high volume shipping!
Great Service. Has really helped us at mygreenfills.com!
I use both eBay and Shopify so I spent most of my day going back and
forth between shops copy pasting addresses into a shipping
application. I used to have to hand enter every address and then try
to figure out shipping weights and rates. I spent more than three
hours a day just getting mailing labels and shipping invoices
completed.
Shipping Easy has made my shipping a breeze, I actually look forward
to sitting down with my morning coffee and with one click all my
orders are ported into Shipping Easy, just a few clicks more I am
printing labels and Invoices in less than half and hour.
I am saving two and a half hours a day, which frees me up to do more
important things like talk to my customers and and promote my
business. Some mornings I just give myself the time I've to go for a
walk or call a friend.
The interface is easy to use and even shipping overseas is easy to do
as everything is spelled out clearly and the form is user friendly.
When I've had questions I have always been taken care of right away
and been able to get right back to work instead of being on hold
listening to terrible music or waiting for a response email for days.
I would never consider giving up Shipping Easy, they made the least
favorite part of my business,(shipping), into an enjoyable experience
I look forward to using.
Thank you Shipping Easy for making my Shipping so easy!