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Excellent customer support! Very prompt in their replies!
I use this app in both of my shops. I'm extremely happy with the free version! It works flawlessly! I did have one issue w/ Endica, but the Shipping Easy support was very helpful in telling me how to resolve it. I highly recommend this app! It's THE best!! It also allows you to create manual orders, which is great!
This is a really fantastic app..... for the most part.
My issues:
They don't provide any First Class mail options without a Dymo Endicia account.
If you need to send a lot of items First Class Mail then you're paying at minimum $17/month right off the bat for the functionality of ShippingEasy.
I'm still going to give this app a Happy Face because obviously there only so many of us cheapskate startups that primarily use first class mail, and in every other way this App kicks ass, I'll just have to wait until we're not in the red to use it.
This app is super useful, I love it, makes my life so much easier. With Shipping easy its truly easy to ship and let my customers know right away when I send the packages. The support I receive is great! My account manager, Isabel Ruvalcaba, is always there for me. Anytime I need help she calls me, walks me through and explains everything to me. I appreciate how fast she gets back to me, I never have to wait for a long time before she calls or sends me a message. I highly recommend this app. A+++++
Integration with our Shopify site was absolutely trivial. The workflow to shipping is automated and clear as can be. Postage rates are excellent. I don't think I could have wished for a better shipping match for my shopify store!
This by far is the #1 app in Shopify!!! ShippingEasy is simple and clean. It communicates in a way that shop owners will understand. A lot of apps are created from a techy point of view and the "not so techy" store owner is left trying to understand what the #$%* is going on...
If I can offer you any feedback on starting your online business the first app you need is ShippingEasy! Take the worry out of trying to figure out your shipping they have done it for you.
When we first opened our store I was manually paying for postage through the Post Office website. What a total waste of time....then along comes ShippingEasy. The first time using it was magical -- almost like the scene from The Wizard of Oz when everything changes from black and white to full color. My eyes were opened, life became easy, I could hear birds singing and see flowers blooming....simply magical!
www.segraphics-store.com
I don't write many reviews as I normally find myself too busy and simply forget. I felt compelled to leave one here, however. I was hesitant to sign up for any shipping service that cost money as we were doing our shipping through paypal multi-order shipping which is a free service. After opening our website and having to fulfill orders through ebay and shopify, we needed something to speed up and simplify the process. ShippingEasy does that. We are able to process our ebay orders in a matter of minutes a day, where it used to take us hours a day. Now we can focus on selling the product and getting it out the door, rather than writing packing slips and making sure customers are notified of shipping. This app does all that work for us.
I had a slight hesitancy to use this product as we had just bought several new dymo 450 label printers for shipping and this method required the use of a printer capable of 4x5 or 4x6 labels. To help with the cost of this purchase, their sales team waived our first three months of service fees which paid for the printer. Excellent service to start. Further, their support team personally called to walk us through the set up and show us the ropes, which was a huge help.
Here is the kicker. We were using paypal for shipping which automatically debited our account, which worked fine. However, using this service and the shipping partners they use endicia, and express, we can put all of our shipping charges on our business rewards card. Those monthly rewards pays for this service two fold.
So far, worth every penny. Thanks ShippingEasy.
We have been using ShippingEasy for over a year now. It's easy to use & integrates with multiple channels seamlessly. I have called a few times with some questions on how-to & always received a prompt follow-up & answer to my inquiry. I also didn't think the rates could get any better than Commercial, but when we had to upgrade to the $29/mo plan -- I received better rates on Priority & Express, which has paid for the service. They always offer great tips, up-to-date info & make it easy for small business to save on shipping in every way possible.
I love this app. Their customer support is fantastic (you call, they answer, and help) -- but even more impressive is the speed of updates / features. They pump out new features incredibly quickly, and even added a small feature that I called in to request on the phone! All I can say is wow.