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While in the process of setting up our store we had some questions. Every time we reached out to customer service we got someone to talk to immediately. All customer service staff is very friendly and patient. In particular Micah was always able to help us adequately thanks to his knowledge and excellent communication skills.
Really great customer support. Cory helped on the line with UPS to get through a complicated set-up process with them. What great customer service. Highly recommend!
Bailey was great! Super knowledgable, very informative, and most importantly he was extremely helpful! Cant say enough great things about Shipping easy, the most impressive being the customer service. We have used other services in the past to fulfill shipping services for our company, but shipping easy stands by its name and makes the process EASY!
ShippingEasy has been an incredible asset for us in managing our shipping & logistical needs. It has always come through for us without much issue and whenever we have had any technical issues they've been quickly addressed. I've reached out to Rewa Welch multiple times and she has immediately taken care of my technical support issues. She takes ownership as if she was an owner of the company which is a rare find! Kudos to ShippingEasy for everything and for having an excellent team behind them!
We've been using Shippingeasy for a long time, works great! Jacen just helped us out with an issue (our mistake actually, nothing wrong with the app) really cool and knowledgeable, love the live chat feature.
Seamless! Customers purchase my products, and ta da! Shipping Easy has the order info, including those valuable customer notes, and the order is in my queue. I use their app as my order/shipping management from other platforms too like Etsy, Amazon, as well as Shopify. This makes my order management an absolute breeze. I can even add manual orders and the order details so I don’t miss a thing. Integrates with UPS, FedEx and USPS as well as others. Lifesaver! They have never overcharged me, not once!
This AP WORKS! Used to use a different AP that was costly and had periodic issues. Switched to Shipping Easy and no more problems. Works fast and accurately. Reasonable priced too. Also use the email marketing and it WORKS too! Would recommend this to anyone that wants to automate with accuracy. Love it!
I had a problem and called Shipping Easy. Bailey was the best and solved my issue in under a minute! All of the people I speak to at Shipping Easy [I call often} always are helpful. Best service around!
I had the chance to speak with Bailey today and he has nothing but great knowledge on how to use ShippingEasy to be efficient and effective. There was so much to learn from him but I did not want to consume his entire day. If I need to make another call, I hope I get Bailey on the phone. Thanks for the great work and information.
I strongly recommend ShippingEasy. The app interface is super user-friendly and very straightforward. What even better is the support teams, they get back to any question I have really fast. A solid 5 star app.