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So far we are loving Shipping Easy. We ship about 500 packages per month, mostly USPS. Its easy to use and we can print packing slips and labels for all the orders on a given day with a few clicks. It will learn rules that will speed up daily shipping. The customer service is top notch- a real live person answers the phone when you call - and they actually know their stuff. (unlike most of the "gurus" that I have dealt with). Seriously, loving it and would highly recommend. BTW- I'm just a regular customer and I was not paid or bribed to write this and none of my friends or family work there.
Kirby Erdely
www.orangescrew.com
Just starting out, but Matt (the sales rep who contacted me) was really helpful right off the bat and did a great job describing the service to me, which was exactly what I needed for my shop. So far everything has been smooth as can be for the setup, installation, etc.
Always able to reach a person when calling main number. Love that. This time they had to had a support team member call me back - took less than 10 minutes.
Got help from James to solve what turned out to be a slightly technical issue in keeping 3 systems (Shopify - Shipping Easy - Endicia) talking to each other in such a way that resolves issue and keeps me from getting a tech headache (cause tech is not what I do) and in a way that is automated and easy.
He kept the language simple, identified the best way to solve the problem and stayed on the line to walk me through until we had a solution in hand.
Bravo!
This is a great APP and made my life so much easier. It save us time, help our business run more efficient and organized. Also their service is amazing. Anytime i have an issue or question they are always available to help. I am in the learning process but so far it is user friendly and I've been able to get set fast as simple. I highly recommend.
Very quick response from support team. Live chat options is great. Reps appear to be very knowledgeable
Josh was very helpful in getting me the info we needed, quickly and efficiently!
5 stars all th
Working great so far, web app performance is much better than some of the competition. Customer support was very patient helping us with a printer driver issue.
Using Shipping Easy was one of the best business decisions we have made. No more waiting on line at the post office! It is easy to use and the support and training from ShippingEasy was perfect. I highly recommend ShippingEasy without hesitation.
best shipping software i ever used. a lot of option and well priced.
Customer Service was great. Help solved all the problems I had! Making shipping a lot easier and more efficient.