Omtaler (602)
Raffiner
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Etter vurdering
No matter how many times we reinstall the app, it never syncs our orders. When we go to add money to our balance we get a bunch of XML errors.
The app simply doesn't work.
Stole $800 from us when they refused to refund shipping labels they canceled. Use someone else.
this app is not working properly, wasted so much time try to print shipping labels!
Just a brilliant app, and it saves us so much time, effort and consternation. It even auto-generates the right international Customs forms, and lets us easily customize them on the fly (USPS Priority Mail International). A "no-brainer."
I am absolutely loving Shipping Easy. Everytime I have a question I get immediate support. Which is huge for me. Everything is so smooth and no copy and pasting! I have been telling all of my friends with online stores to check them out.
Simply put, best shipping app, period!
But only if you are looking to save time and money...the pure ease of orders auto synced with your store plus so much more and the most genuine customer service support.
Sincerely thank you Madilynn and thank you Shipping Easy!
The support team is amazing at troubleshooting and keeping you in the loop. I've been with Shopping Easy for over a year now and absolutely love working with them!
The combo of Shipping Easy + a Dymo 4XL label printer is a life changer for any store owner shipping a physical product. It has cut our fulfillment process from the bane of our business to a manageable, hour per week process.
Shipping Easy get's the job done and has all the necessary features, but what sets it apart for me is the customer service. Every time we've had an issue or question we've received an immediate reply or phone call to keep our business moving.
Further, every one of these customer service interactions represents the way other companies should be handling their service - friendly but efficient and solution oriented.
I understand the need to raise prices every once in a while. However, if you will penalize folks for using their carrier accounts (and, therefore, their own negotiated rates), make sure that you build in some contingencies for cases where folks can NOT use your rates BY LAW. We ship alcohol and MUST ship using our shipping account. Charging us more for the "privilege" is bad business and worse optics.
I will be looking for an alternative and suggest friends in the industry do the same.
Tom (with customer service) was super patient and helpful! I wish all customer service representatives were like Tom!