ShippingEasy

We have used ShippingEasy for a many years and have been super happy. When we switched over to Shopify and clicked two buttons and Shipping Easy was integrated in seconds, picked up our unshipped new orders and we were ready to go! In literally seconds. It doesn't get better then this. Shipping Easy is honestly my favorite service of everything we use for our store, not just in shipping. Their customer service, ease of use makes our lives so EASY ;-)
Camille
Create-A-Mural.com

So far so good! We recently switched to ShippingEasy after manually entering shipping with Endicia for Mac. Not only has it saved us a lot of time but also a lot of money. The shipping rates are much better than what we were getting directly from Endicia. The customer service is also outstanding! Keep up the good work.

I tolerated this app for nearly 5 years...getting worse with each update. The final straw was when I paid for $25.00 of postage, but instead was charged $1000.00. While I was dialing customer support, I was charged an additional $1000.00. After getting bounced all over with customer support repeatedly telling me they can't do anything, I was instructed to close my account to force a refund. I was told I would receive the refund in 1-3 weeks. After canceling my account I receive an email confirming the cancellation, but advising that I would be refunded any unused balance within 6-8 weeks. I called customer support again to clarify. After another 40 minutes I was assured that I should ignore the email because my claim was "expedited" and I would in fact receive a refund in 1-3 weeks. After nearly 5 weeks with no word, I called and asked for an update. The response... "Well if you had read the agreement, you would know that it takes 6-8 weeks for a refund to be processed. There is nothing in the notes about an expedited refund. I don't even know what that means because its out of our control." I asked to speak to a manager and was told, "Why...they aren't going to tell you anything different. There is nothing we can do for you and we don't even have your money. You will just have to wait 6-8 weeks for the postal service to figure it out." I then asked if they were implying that it would be an additional 6-8 weeks, to which they replied "yes". I advised that I would just take it up with my bank, to which they replied, "Yeah, that's a good idea" So here I am, a small company who had nearly $2000.00 stolen by Shipping Easy/Stamps.com, and the only thing they can come up with is to tell me to go away and they will give me my money back when they get around to it. I found another app outside of the Stamps.com family. Once I saw the difference, I was actually embarrassed that it took me getting ripped off to find a better performing app

Shaquel just made the assist of the year! She's a true and I am thankful she picked up the phone today. I really couldn't ask for better support. Thanks again . . .

- mm

Very happy with the quick and courteous response from Tom Khuu on my issue to remove orders from a shop and archive that shop. He understood my needs, asked the appropriate questions and handled it much quicker than anticipated. Thank you very much, Tom!

App effective at printing & shipping logistics. Support was amazing with helping to solve an obscure technical bug, Tom is fantastic.

Love the customer service I received from Jordon. ShippingEasy is always exploring ways to improve the customer experiance.

Customer Service team has been quick to help with app features as our business changes. We are familiar with several shipping apps and thus far this one has best met our needs.

Shippingeasy is easy and useful for our company. We use it everyday!
It would be awesome if the customs forms for international shipping could all be printed at once. Selecting the customs form for each order makes my shipping days much slower. I know that is something that is being worked on currently but would love that to change.
Other than that, we love that you guys have a "chat" very helpful.
-PV

Been using shipping easy for a few years and have successfully shipped thousands of orders with them. Really efficient, especially on days when you have volume orders. Like any shipping app you have to educate yourself a bit on how to do things in a way that works best for your shop.

I'm surprised by some of the negative reviews. This app is always improving and seems very committed to customer satisfaction. It takes some patience and practice to get set up in a way that works for your shop, but i can't immagine thats not the case with other shipping apps. Once you get it down to a science (which labels, which paper, which orientation,etc...) you'll be shipping orders so fast, professionally, and efficiently.

Literally don't think we could run the shop without this app.