ShippingEasy

We have spent ALOT of money with this app due to our high volume. We reached out to them because out of THIRTY apps that we use for our store, this was the ONLY one that had not updated so we could use Shopify’s location services - something we asked Shopify for because we desperately needed especially with the holiday season approaching. We even were part of a call with Shopify to test the features before they rolled it out. We told ShippingEasy that we were going to need to switch to ShipStation because we could not go into the holiday season without this key feature. We were told that their update would be available in four days from our call. Yet here we are TWO AND A HALF WEEKS after the PROMISED update and they still have not gotten it completed. They clearly just lied to us to get us to stay and we stupidly trusted them. It’s now Black Friday and we are in our second peak which means shipping 200+ orders a day. However, the chore of managing inventory at multiple locations impacts are service level.

Pissed.

Shipping easy has been a pleasure so far. It allows us to ship with easy. We can compare prices from different carriers in a simple single window. It also gives us the chance to do marketing as well. We can email customers coupons if they sign up for email alerts. We can send reminders to shop again if customers haven't visited us in a while. We can send automated emails for customers after making a purchase with a coupon included to come back and shop again. The best part of it all is their customer service. They have a U.S based phone number with English speaking customer service reps that will answer all of your questions. If you don't like to talk on the phone they also offer chat assistance and the good ol' email if you're feeling brave.

Thank you Shippingeasy Team.

Excellent app if you have one store. If you have more than one, it is a bit of a pain to make sure it logged in to the correct store. It also didn't figure the postage correctly for my second store. It does work very well for single shop accounts only.
Edit: I was notified by the developer that a second store can be added for $5 per month.

Working great so far, web app performance is much better than some of the competition. Customer support was very patient helping us with a printer driver issue.

We ship about 100 packages a week during our peak season and we've been using the app for almost a full year and we are very pleased with the functionality and improvements to the platform. We only gave it 4 stars..not because there are any reasons to hesitate to choose Shipping Easy.. there are a few things we'd like to see implemented in future updates. The main one is the way the app reports back to Shopify on partially filled orders...(and this may be a problem with Shopify more than Shipping Easy) but we often have orders with split fulfillment...meaning we fill some at one warehouse and some are filled from the manufacturer.. right now if we select only the items we're sending through Shipping Easy, the app cannot tell Shopify.. "don't mark everything as shipped..only these items" so when the customer gets an email it appears everything is shipped. But, again, that may be more of a Shopify issue... so bottom line if you're considering a shipping platform you won't go wrong with this one. We left Shippo after only 4 or 5 months to come to Shipping Easy because it was that much better.

Edit: Decided to try this app again after a few weeks and my comment stands. Their support is worse than ever. Quite possibly one of the most garbage apps on the store with some of the worst customer service there is. I reached out the first time during their "on" hours and no one picked dup or answered the chat. I reached out an hour later again via chat and got stuck with an useless agent who was practically unable to do anything.

Using Shipping Easy was one of the best business decisions we have made. No more waiting on line at the post office! It is easy to use and the support and training from ShippingEasy was perfect. I highly recommend ShippingEasy without hesitation.

best shipping software i ever used. a lot of option and well priced.

Customer Service was great. Help solved all the problems I had! Making shipping a lot easier and more efficient.

Wow! Just WOW! This app truly is amazing with all that it can do to manage, sort, filter, and help you deliver with labels, shipping management and so much more.

But the real secret (and amazing part) about ShippingEasy is their incredible support staff. You can talk to a real person. And everyone I've spoken with has been very competent and helpful... even for complex questions. They'll spend hours on the phone with you, if needed, to make sure you're successful with the app and what you need for your business.

With folks I've spoken with like Isabela, Ray, and Emma, I've never left a conversation without problems solved and my business continuing to make money.

Highly recommended.