ShippingEasy

This works so well, and was an excellent way to move away from Filemaker.

I'm not the most software savvy person out there, and every time I get confused, or need help, they are always happy to do so, and take time with me and are very patient, until I am up and running.

Great customer service, and product.

be careful, they never tell you they will charge you 5 per month even if you don't use it. And after you cancel it, they keep charging, it took me three months to completely get them to stop charging.

If I could give zero stars I would. I have lost over $20,000 shipping duplicate orders over a month timeframe bc this integration did not function properly. There are numerous orders on a daily basis that do not properly "speak" to shopify letting them know that the order was fulfilled. For anyone who is using this program, please look out for this error message in your shipping history. We had no clue about looking for this error. We are getting over 20 errors a day, so those orders will look like the order is not fulfilled in shopify. Since finding out about this technical error, we have been having to manually enter tracking numbers. PAIN in the *** , but at least we will not waste anymore money sending out duplicate orders. On top of this, customer service was HORRIFIC. They told me that they did their part and that I would need to contact shopify. This is their integration, they should have a responsibility to ensure that it integrates properly. I have a video on my IG showing the errors. Please check it out and save yourself from making this mistake with this company. @wigdealer
Finally after posting on my IG, someone else from the company reached out to apologize for how they handled this situation. He provided terrible service as well. He did not listen to understand but completely listened to give an excuse. He summed this up as "human error". In other words "our" fault for shipping twice. There is truly a communication error with this system and I was done trying to help him see it. All he heard was we shipped twice. BUT we shipped them twice bc some of the orders were not telling shopify that they were already shipped. So when we log into shopify to ship our international orders, these orders would still few orders would show up as unfulfilled and get shipped again. Us not thinking too much into it bc we have hundreds of orders a day. The program should work correctly. We shouldnt have to remember what was shipped in shipping easy and have to go back in shopify and mark it as shipped. This is where integration should come in play. PLEASE PLEASE check your shipping easy shipping history and check for error messages.

So thankful we gave this app a try. Not only are we saving time - we are saving money, it's a win-win situation. They have great customer service and the syncing of information between the app and our store is fantastic.

ShippingEasy handles large order volume well. Even with over 30,000 orders to process, this app maintains its responsiveness. Label printing is a little slower than some other shipping apps, something to consider when dealing with high volume. Support has been good, and if something goes wrong it is generally corrected quickly.
UPS Mail Innovations is not currently supported, though I'm told it's in development and should be available early next year. That and the slow label printing are the only 2 reasons I didn't give a 5 star rating.

I had high hopes for this. I used this for about 6 months and pulled the plug. The interface is very, very unfriendly, like staring at an M. C. Escher lithograph. We tried it in hopes of saving a few percent on the shipping, but the lost productivity of battling the interface whenever you want to do anything ultimately made it a net loss for us. If you ship a lot it might be worth it to learn the interface... but at about 50 or so packages a week – what we ship – the super simple, clean and easy Endicia app is a much better choice in my experience.

We ship from our website, Amazon, and Etsy. You can tell right away that ShippingEasy has their act together—making it easier for us to literally keep our act together (everything coordinated in one place.)
We're still bootstrapping so it's great that ShippingEasy offers different levels of service. Great support pages and costumer service! They got back to me the same day when I had a question. Seems like this app is a keeper—it already works great, and apparently they're always improving it.

It works, but lots of things are broken frequently. Right now it is the rate calculator (you can only get rates as you are actually shipping, otherwise the quick rates calculator doesn't work). Links well to Shopify but so do others. Support is ok, while they do answer phones the knowledge is pretty limited and all issues end up with an unknown ETA or without any followups. Do not pay for Shippingeasy's service if you have a USPS rep, if you sign up through your USPS rep it is free. All in all I would suggest Shipstation or some other equivalent. While they are all owned by Stamps.com it seems Shippingeasy has been going downhill for the last year with Covid.

As a very small business (we have around 40 orders per month), this actually wasn't very useful for us. I initially got it because I was looking for a way to be able to print postage for first-class mail so that I could participate in package pickup by USPS and not have to take all my packages to the post office all the time (that's free as long as you have priority or express mail packages). This app advertised as being able to purchase first-class mail postage. I was able to get it for free, since we have less than 50 orders per month. However, when I downloaded it I found out that you have to pay extra if you want to be able to print postage for first class mail. So for me, when probably about half of my packages are priority or express, it didn't make sense to pay extra money to be able to print first class mail. I was able to find another solution that makes more sense for me. However, I could see how it could be more useful for a larger business that ships a lot more first class mail to make it worth it.

I have two shops Etsy and Shopify. I tried about 5 different aps, This one is a clear winner. Utilizing its packing rules, im able to pack even faster because i tough it what qty and combination of items goes into what box. Also they alow you to make your own custom packing slip which unifies all my brand's packing slips!