Avaliações (602)

Classificação geral
4,5
Número por nível de avaliação
  • 87% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
5 de novembro de 2013

ShippingEasy has saved me soooooo much time and money. Their customer service is amazing. The few times I've called with questions, the phone barely rings before a live human picks up the phone and gives me ABUNDANT service. Then they follow up with an email. Absolutely, one of the best decisions I've made for my shop since being with Shopify.

compliment.
Estados Unidos
Aproximadamente 2 meses usando o app
20 de outubro de 2014

Shipping Easy has been amazing. I have my account integrated with my Shopify store. When the orders come in, with just a few clicks, I'm printing labels. It could not be easier. I'm totally blown away after using a cut/paste method for a year! The postage is cheaper, and ShippingEasy service has been so helpful. It's almost unheard of these days to find such a great solution with such great value and customer service -- ShippingEasy should be very proud. As sales pick up for the holidays, I have complete confidence I am ready!

Poketti
Estados Unidos
Aproximadamente 2 meses usando o app
27 de junho de 2019

I have had some issues with duplicate orders from Shopify but Shipping Easy customer service has been a great help! Bria assisted me today and I learned some simple tricks that will make life better. :-)

Sash Bag
Estados Unidos
Quase 4 anos usando o app
26 de novembro de 2014

It's a very good app. The only drawback is that it does not accommodate FedEx Smart post and this is critical for us. It was once a great one stop shop for 2 of our online stores, 1 in 3dcart, the other in shopify. Without this compatibility we have to manually process orders in a separate FedEx module which adds a lot of time. Will be looking for a different one stop solution to get the efficiency I want. If you do not use Smart Post, it is the best shipping app there is IMO.

Nutrition53
Estados Unidos
Mais de 3 anos usando o app
8 de março de 2018

This app has been a lifesaver for me! It really speeds up the shipping process and their customer service is top notch! Bailey has worked with me in getting everything set up and has been a HUGE help! If I ever have a question or concern I simply chat or call in and they are right on it. I definitely recommend this app!

Beautifulphotoprops
Estados Unidos
Aproximadamente 1 mês usando o app
Data de edição: 14 de novembro de 2019

The people at Shipping Easy are fantastic to work with! It works well with the right knowledge and support!

Mom & Popcorn
Estados Unidos
Quase 3 anos usando o app
3 de fevereiro de 2020

Melody H. was very friendly. She was also very knowledgeable about the website and was very efficient in answering my questions.

Elite Sweets
Estados Unidos
Mais de 2 anos usando o app
14 de outubro de 2020

The address field is shorter than the program tells you is required thus cutting off part of the address causing undeliverable packages. On the label we use we have found out the character limit is 30 for the address field yet the program tells you less than 34 characters, causing the last 3 characters which is typically an apartment number to be cut off. Customer service says well just make sure the apartment is on the 2nd line. Sure if you are processing a few shipments, but when you process hundreds like we do that is not practical. Very disappointed company will not fix there own programming mistakes. We are now evaluating other programs since they will not fix their own software.

Big Apple Collectibles
Estados Unidos
Aproximadamente 3 anos usando o app
24 de julho de 2013

I was really skeptical, and thought this was yet another solicitation call which we get tons of everyday. Reluctantly, I let the sales rep walk me through a demo, which showed some promises. I thought the $30 per month fee was kind of high, but then considered that if it can save me at least a few hours each month spent on entering information to print shipping labels on USPS.com, etc, it would be worth it. After trying it for just a few days, I was quite happy with our decision. We not only use it for our Shopify store orders, but also use it to print labels for orders we get from other channels. The discounted rate is especially nice (for example, $12 something for USPS next day Express, v.s like $18 we use to pay before!). The Priority mail rates are comparable to those on USPS.com, but again it's nice to be able to print all your labels in one place. Once they have the UPS integration too (which they told me is within weeks), it will save us even more time! We definitely recommend ShippingEasy.

The Collegiate Standard
Estados Unidos
Aproximadamente 1 mês usando o app
21 de agosto de 2019

We've been using ShippingEasy since early 2016 for USPS shipping for a few of our businesses. Like any new account, you have to go through and get it all setup correctly. Once you're up and running, you can literally have a label printed in about 3 clicks and 3 seconds when the orders sync with your stores. The whole site works great, it's easy to use, and the functionality is well documented so you can usually find instructions for anything you're trying to learn how to do. The customer service is VERY accessible and knowledgeable. You can get a representative on the phone, email, or chat which we love!

derbecca
Estados Unidos
Aproximadamente 1 mês usando o app