Recensioner (592)

Helhetsomdöme
4,5
Antal per omdömesnivå
  • 87 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
2 oktober 2024

No matter how many times we reinstall the app, it never syncs our orders. When we go to add money to our balance we get a bunch of XML errors.

The app simply doesn't work.

Trovvve
USA
10 dagar användning av appen
13 juni 2024

this app is not working properly, wasted so much time try to print shipping labels!

Someone & HerOwn
USA
36 minuter användning av appen
Redigerat 28 juni 2023

I understand the need to raise prices every once in a while. However, if you will penalize folks for using their carrier accounts (and, therefore, their own negotiated rates), make sure that you build in some contingencies for cases where folks can NOT use your rates BY LAW. We ship alcohol and MUST ship using our shipping account. Charging us more for the "privilege" is bad business and worse ...

De Wine Spot | Small-batch Wines, Curated Whiskey and Sake Collection
USA
Nästan 9 år användning av appen
Redigerat 29 maj 2020

WARNING: Out of date - DOES NOT SUPPORT CURRENT FULFILLMENT API'S!
Pro:
Great support. They know enough on the basic end to be helpful, and escalate when appropriate.
Relatively easy interface.

Con.
MAJOR: Hasn't been updated to support Shopify's new Edit Order function, (and the new fufilllment API's)
https://shopify.dev/changelog/edit-orders-with-our-new-order-editing-apis
https://www.shopify. ...

Southern Exposure Seed Exchange - Wholesale
USA
Mer än 7 år användning av appen
22 januari 2024

Stole $800 from us when they refused to refund shipping labels they canceled. Use someone else.

Hana Nai'a Aromatherapy Hawaii
USA
Mer än 5 år användning av appen
26 november 2021

I tolerated this app for nearly 5 years...getting worse with each update. The final straw was when I paid for $25.00 of postage, but instead was charged $1000.00. While I was dialing customer support, I was charged an additional $1000.00. After getting bounced all over with customer support repeatedly telling me they can't do anything, I was instructed to close my account to force a refund. I was ...

stā BODY
USA
Ungefär 5 år användning av appen
16 februari 2015

Terrible customer service. Took over 2 weeks for them to help me solve a simple problem because I didn't have a paid plan.

Wildfire Kicks
USA
Mer än 4 år användning av appen
15 december 2017

Not a reliable service for a business that needs to do a lot of shipping. The system crashes all the time and at key moments when you need to ship items to customers, the service doesn't work. Also, unless you pay for a subscription, forget about getting any help.

Digital Tintypes
USA
Nästan 4 år användning av appen
Redigerat 7 augusti 2020

Very unprofessional and almost no customer service. They offer UPS one balance service and it is not working properly, I was trying to contact them, call, send emails. No response. Then today I got a problem with USPS shipping too. This is just a disaster. Today without any warnings or emails especially calls - they suspend account. Unbelievable, what is going on with this app? They don't have ...

AG Studio Dresses
USA
Ungefär 3 år användning av appen
Redigerat 9 januari 2018

At first we loved shippingeasy, however, if there are ever issues on their end they tend to diflect any issues and point fingers at other systems/errors on other platforms (like shopify or USPS) when in reality, it's 100% shippingeasy. They treat you like a number and the ONLY major perk they have over most similar platforms is their discounted flat-rate green pricing.

If you ship a LOT do not ...

Modern Mini
USA
Ungefär 2 år användning av appen