ShippingEasy , 601 則評價
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We've been using Shipping Easy for quite some time, and have found it to be a huge help in streamlining our label and fulfillment process. This allows us to get orders out faster and more efficiently. Whenever we need help, the customer service and support has been excellent! Highly recommend!
What can I say other than these guys are awesome! They've saved us from certain disaster on more than one occasion and my company simply couldn't exist without them. They're always working to improve the product, which is already amazing, and it gets better all the time. If only all the companies we work with had the same standard of customer service as we have for our own company...ShippingEasy does.
Very unprofessional and almost no customer service. They offer UPS one balance service and it is not working properly, I was trying to contact them, call, send emails. No response. Then today I got a problem with USPS shipping too. This is just a disaster. Today without any warnings or emails especially calls - they suspend account. Unbelievable, what is going on with this app? They don't have enough people to contact customers or just simply don't care
I am relieved! Shipping doesn't have to be painful and tedious. Customer support is stellar! If you're stumped by anything - don't worry, they go out of their way to help you quickly.
Shipping Easy with Endicia totally changed our lives. Had we known how easy it was to ship quickly and avoid the post office lines we would have done this 7 years ago. The staff has also been extraordinary with customer service, available for calls and immediate email responses. A fantastic modern product with "amazon-like" customer service. Impressed.
ShippingEasy is an exceptional app! We couldn't be happier with the simplicity it takes to operate, track, and coordinate our shipping processes. It integrates in every way we could imagine and makes our fulfillment process seamless! In addition, you cannot beat their fabulous customer service - very prompt, friendly, and willing to help.
SE is the BEST! We've been doing in house fulfillment from the beginning of our business and this has allowed us to streamline our entire process. The support alone is well worth jumping ship from any other shipping / fulfillment app. These guys are LEGIT! They stand behind their platform and are there to guide you through the greys when any issue arise. By far one of the best apps on Shopify!
PS: Huge shout out to Taylor over there for always being there for us. You da best!
#SHIPPINGEASYFORLIFE
Great integration with Shopify. Saves me so much time! No addresses to enter by hand - goes right in and then marks orders as shipped and notifies the customer - all in one! My email to customer service was answered right away and they've called to make sure we're up and running well.
Our store has been using Shipping Easy forever! The Customer service is always fast in response! Thank you and bonus points to Shipping Easy!
FF
The address field is shorter than the program tells you is required thus cutting off part of the address causing undeliverable packages. On the label we use we have found out the character limit is 30 for the address field yet the program tells you less than 34 characters, causing the last 3 characters which is typically an apartment number to be cut off. Customer service says well just make sure the apartment is on the 2nd line. Sure if you are processing a few shipments, but when you process hundreds like we do that is not practical. Very disappointed company will not fix there own programming mistakes. We are now evaluating other programs since they will not fix their own software.