ShippingEasy , 601 則評價

This app has made shipping my orders a breeze! Most of my orders is fulfilled by drop shippers, but about 20% of my inventory I ship myself. It used to be a major hassle to create the shipping labels for my inventory that I ship. But shipping easy has made it just like the title says" easy" with lots of options. Great customer service too.

The only reason I am not giving it 5 stars is something there are issues when the tracking number is not automatically inputted into shopify for the customer to receive. It happens inconsistently but enough times (and with no explanation) to not give them 5 stars.

Really competitive shipping label rates. We use them for USPS mainly.

Overall, it's great. But there's a bit of a learning curve to take care each of the special cases I run into with my orders, and it has some flaws.

Most notably: once order info is pushed to ShippingEasy, order information, including the shipping address, cannot be updated. Thus, when a customer updates their shipping address or requests we do it behind the scenes, there's no way to save the new address to the existing order. Your only option is to make a note and hope you remember to change the shipping address when you generate a shipping label for that order.

Their support is top notch. I've been consistently impressed by the knowledge of their phone, email, and chat support.

Overall, I'd recommend them over any other shipping service in the plug-and-play category.

Our business only ships. Finding an app that simplifies the printing process was huge for us. I've contacted customer service a few times and they walked me through how to set up my box size/weight so it triggers the accurate box to again make shipping faster for us. Our shipper easily spends half the amount of time. We still need to perfect alot of options, but I'm glad those options are available. I gave 4 stars cause I guess I would say it's not super easy. I needed help, but once you understand how it works, I think it's a necessity for any online store with alot of volume.

Shipping Easy has really streamlined our shipping process. We sell on multiple websites (Amazon, Shopify and BigCommerce) and I am able to see all orders across all sites at once. They make printing packing slips, labels and pick lists a breeze. The pick list feature is especially great because I can pull all of the product at once regardless of what website the customer ordered from. I did not give a fifth star because of the disjointed relationship Shipping Easy has with Endicia. Whenever we have an issue with payment or postage it seems that Shipping Easy always passes the buck to Endicia and Endicia has terrible customer service and bizarre policies. I had to call them repeatedly for a refund of $300 that they owed us after closing our account. It took them about a month and there was nothing ShippingEasy could do. Over all ShippingEasy has been great, Endicia not so much.

Excellent app if you have one store. If you have more than one, it is a bit of a pain to make sure it logged in to the correct store. It also didn't figure the postage correctly for my second store. It does work very well for single shop accounts only.
Edit: I was notified by the developer that a second store can be added for $5 per month.

We ship about 100 packages a week during our peak season and we've been using the app for almost a full year and we are very pleased with the functionality and improvements to the platform. We only gave it 4 stars..not because there are any reasons to hesitate to choose Shipping Easy.. there are a few things we'd like to see implemented in future updates. The main one is the way the app reports back to Shopify on partially filled orders...(and this may be a problem with Shopify more than Shipping Easy) but we often have orders with split fulfillment...meaning we fill some at one warehouse and some are filled from the manufacturer.. right now if we select only the items we're sending through Shipping Easy, the app cannot tell Shopify.. "don't mark everything as shipped..only these items" so when the customer gets an email it appears everything is shipped. But, again, that may be more of a Shopify issue... so bottom line if you're considering a shipping platform you won't go wrong with this one. We left Shippo after only 4 or 5 months to come to Shipping Easy because it was that much better.

ShippingEasy is awesome! The customer service is even better, especially because of the chat option. It is slightly complicated to learn, but once you understand it and have your routine down, its a very well made, efficient shipping program.

Excellent app. A must have if you sell on your own website & other marketplaces. Makes life so much easier. I have been using this since February 2016. Integration with the multiple stores I sell on is great. New features have been added.
Easy to use and saves money.

ShippingEasy handles large order volume well. Even with over 30,000 orders to process, this app maintains its responsiveness. Label printing is a little slower than some other shipping apps, something to consider when dealing with high volume. Support has been good, and if something goes wrong it is generally corrected quickly.
UPS Mail Innovations is not currently supported, though I'm told it's in development and should be available early next year. That and the slow label printing are the only 2 reasons I didn't give a 5 star rating.