ShippingEasy , 601 reviews

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage orders from multiple channels like Shopify, Amazon, eBay, and Etsy. They value its automation features, including automatic label creation and order fulfillment, which save time and costs. The app's variety of shipping options and automatic tracking updates enhance the customer experience. Additional features like inventory management and customer marketing are also praised. Merchants commend the customer service for quick and proactive support. However, some merchants have reported issues with syncing and accurate postage calculation for multiple stores.

September 6, 2019

We've been using Shipping Easy for some time now and we have been very happy with their service. Every time I call, I receive top notch service. They are an excellent company and I am very pleased with their app. Tori did an amazing job on our last call. Thank you.

Bensly
United States
About 4 years using the app
Edited June 21, 2019

I’ve been using shipping easy since 2015, when I first started my store. I’ve never had any problems with it and any time I did have questions, their customer service was super easy to contact and were always helpful. The main reason I’m writing this review is because I needed help with some change in info and Jordon was able to help me in less than 2 minutes. He was awesome and helped me with exactly what I needed — very knowledgeable. So, I would highly recommend and HAVE recommended shipping easy to everyone and anyone who needs a reliable shipping middle man!

Sweet Mayhem
United States
About 4 years using the app
November 4, 2019

Melody at ShippingEasy helped me solve a very pressing issue swiftly and with excellent communication. Definitely would recommend the service to anyone in the e-commerce world.

ShadowHillUSA
United States
About 4 years using the app
February 23, 2016

Love it. Especially love the chat support option. Everything is pretty user friendly, so I don't have many issues, but any time something is unclear, I get a fast detailed response via chat. Thanks for making my life easier.

Bambu Earth
United States
About 4 years using the app
August 21, 2019

We have used shipping easy for about 3 years and it makes printing orders so much easier than doing each order manually on the shippers website. (what we used to do) There is all types of filters, rules, category's that can be set up to make things super "easy". The Customer Service help is always awesome, including my resent encounter with Tori. They are always improving things to make everything work for everyone. My new request would be to have it always show the cheapest shipping rate from the different carrier options, which Tori said is in the works to be made. I hope to continue to always use ShippingEasy since it is so "easy" to use.

RMR Solutions, LLC
United States
About 4 years using the app
September 9, 2016

Hands down my favorite shipping app (and we've used a few over the last five years). Really easy to use and very intuitive. We've been using it now for several weeks and have yet to encounter a problem. Thanks for a great product that does it all!

Twenty Five Days Of Christ 4
United States
About 4 years using the app
December 1, 2014

I'm not going to review the functionality or features of ShippingEasy because I think shipping apps in general are more or less the same.

What I'm going to review about, which is important to store owners especially during times of emergencies and frustration, is their service.

They have an INCREDIBLE customer service team. Very friendly, VERY HELPFUL. I feel like their service team truly cares about their customers, and that makes my experience with them far better than other competitors out there. Because when you need help, it will most likely be a critical issue and I trust that their team will be there for me 100% of the time.

I only wish they support international shipping shippers as we have warehousing in other countries as well.

Postertext
United States
About 4 years using the app
October 30, 2014

Out of all the shipping companies I called, Shipping Easy are head and shoulders above the rest for prompt customer service. Instead of sitting on the phone listening to shrill and tinny muzak whilst waiting for them, you reach someone almost immediately. Website is user friendly and if you get stuck , they guide you on your way in no time. What a breath of fresh air they are. Pro active in solving issues and also so courteous. Love em.

LONDON BRUSH COMPANY
United States
About 4 years using the app
April 19, 2022

This app helped streamline our shipping process exponentially. We sell on Amazon, Etsy, and Shopify and ShippingEasy integrates with all 3 platforms, which saves us a ton of time and money. Plus, their staff is always friendly and very helpful.

InchBug
United States
About 4 years using the app
October 24, 2019

Tom, the customer success adviser has been very helpful! He noticed that we've been having trouble receiving exported CSV files and took the time to look into why that has been an issue. He provided GREAT customer service. A++ and two thumbs up!

TeaSource
United States
About 4 years using the app