ShippingEasy , 601 reviews

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage orders from multiple channels like Shopify, Amazon, eBay, and Etsy. They value its automation features, including automatic label creation and order fulfillment, which save time and costs. The app's variety of shipping options and automatic tracking updates enhance the customer experience. Additional features like inventory management and customer marketing are also praised. Merchants commend the customer service for quick and proactive support. However, some merchants have reported issues with syncing and accurate postage calculation for multiple stores.

September 25, 2019

I called Jeff in Support at ShippingEasy today for what seemed like a tricky problem. Jeff helped me find a solution to it quickly and walked me through how to make the changes. Much appreciated. Thank you Jeff.

Teami Blends
United States
About 3 years using the app
October 18, 2018

Their customer service is AMAZING. I needed assistance integrating from USPS to Fed Ex One Rate and they were SO helpful! They were very thorough, went through the whole process with me, and in the end everything worked perfectly.

Zoka Coffee Company
United States
About 3 years using the app
April 6, 2014

Excellent app. Our entire labeling and shipping process takes maybe 5 minutes where before we were doing the cut/paste with usps which took well over an hour each day. The developer has even been in touch by phone a couple of times just to see how everything is going. A personal touch not often seen. We tried the three other "top reviewed" apps and the interfaces were unfriendly and too complex for a low volume shipper like us. With the free endicia account, you can't beat the price! Very impressed with their product and support.

Paper and Camera
United States
About 3 years using the app
Edited June 21, 2019

THIS APP SAVED US! Katelyn and the crew at shipping easy saved us from single printing on Shopify. What took me 4 hours, now takes me 20 minutes! I am amazed in a happy way :) They are incredibly helpful and available.

Debbie Lynn
United States
About 3 years using the app
September 14, 2018

josh was amazing at helping me fix my issue thanks a lot josh!! we have loved this app since day 1...

Treasures by the Sea
United States
Almost 3 years using the app
June 13, 2019

ShippingEasy is extremely user-friendly and the reports are great.

I must, however, speak on my customer service experience.

Mattew was AWESOME!!! He was patient, very helpful and extremely knowledgable!

I am not exaggerating when I say he was with me through my printer issues non-stop for almost four hours. He was never ill-tempered or short with me. I am pretty tech savvy and neither one of us good figure it out!

We finally did after much uninstalling and reinstalling and closing and deleting and much more. He finally figured it out and because of the experience today I will know what to do the next time this happens.

Thank you so much, Matthew! ShippingEasy, you have a ROCK STAR!

Eve
Beanstalk Hair Growth

BeanStalk Hair Growth
United States
Almost 3 years using the app
Edited July 8, 2019

Shipping Easy is exactly right! It meets all my shipping, inventory and marketing needs. Great customer service

Birth Song Botanicals Co.
United States
Almost 3 years using the app
February 7, 2020

I use this app to sync my orders and ship, I haven't used it that much yet. However the customer service is great!

Ele Ella
United States
Almost 3 years using the app
February 9, 2017

Have used Shipping Easy now for almost 3 years, and it keeps getting better! I think it's a pretty intuitive app, love that it auto-fulfills my shipped packages, shows me when my packages have been delivered, shows me orders that have the same mailing address to combine orders, and really saves us time! A must-have app for shipping!

Roman Leo
United States
Almost 3 years using the app
December 6, 2018

The app makes shipping much easier, and helps save some money. The customer support is excellent and really makes the app worth it.

RODgeeks
United States
Almost 3 years using the app