ShippingEasy , 601 reviews

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage orders from multiple channels like Shopify, Amazon, eBay, and Etsy. They value its automation features, including automatic label creation and order fulfillment, which save time and costs. The app's variety of shipping options and automatic tracking updates enhance the customer experience. Additional features like inventory management and customer marketing are also praised. Merchants commend the customer service for quick and proactive support. However, some merchants have reported issues with syncing and accurate postage calculation for multiple stores.

October 4, 2018

Fast customer service on the back and never had an issue with this company. We've been using them since 2016!

BUILT Apparel
United States
Almost 3 years using the app
December 11, 2019

Great app. It's very user friendly and saves us a lot of time. The order filtering features are great. Thanks for the help, Evan!

Stargazer Cast Iron
United States
Almost 3 years using the app
November 16, 2017

They answer the phone quickly and always eager to help. The customer service is above and beyond.

Unique Garden Art
United States
Almost 3 years using the app
January 10, 2020

i started with the SE shipping part years and years old. it was great then and even better now.

so when the inventory management came along i had the confidence it too would be a winner; and yes it is!

now it is the marketing part which i just started. i worked closely with evan and i was able to easily switch over to SE from another e-blast app. he got me completely up and running in a very brief amount of time, not to mention, the SE editor is much easier to user than other similar editors.

SE now has the whole package and thankfully, so do I. thank you SE for your products and support you have provided.

Reel Power Handles
United States
Almost 3 years using the app
November 16, 2017

Just got off the phone with Clyde, over at Shipping Easy Customer Store. We were chatting for over an hour. He answered and solved ALL of my shipping questions. He spend time will updating all of our configurations to maximize the services provided by Shipping Easy. Thanks to his help, we will be able to manage the high sales volume for the upcoming holiday season.
Thank you for all your help

Teadrops
United States
Almost 3 years using the app
February 9, 2017

We've been using Shipping Easy for a couple of years. They have been on a path of continuous improvement. We are EXTREMELY happy with this app as we do free shipping and the great pricing is important to us. The company is responsive to customers needs for features and just plain support. We HIGHLY RECOMMEND!

Macdougall Bats
United States
Almost 3 years using the app
June 15, 2022

Super convenient, avoids mistakes, saves time, excellent options. I wouldn't think of shipping on my own again!

Studio Penny Lane
United States
Almost 3 years using the app
December 14, 2015

Realizing the intricacies of different platforms communicating with one another, I was expecting various issues would arise in the early stages. There were none! A couple of minor questions about "How To" were answered through the extremely responsive Chat tool. It wouldn't have been any easier if I had an expert "IT" guy in the next office. Efficient, cost-effective, and convenient with an exceptionally intuitive interface.

Lamp Angel
United States
Almost 3 years using the app
May 10, 2013

I really like ShippingEasy! I've tried other shipping apps for my e-commerce site and encountered major problems with them. Last year I tried something called Order Cup (I think) and had to cancel my "free trial" and ended up losing $50.00 in unused postage that was never refunded back to me despite numerous requests. ShippingEasy has the best customer service and anytime I have a question or issue they are supremely quick at resolving my problem. I also appreciate that they really listen to what their customers are asking for. I requested a tweak to their packing slip format and later saw they had instituted the change in format to exactly what I had suggested. Very responsive sales and customer service team. They are adding UPS and Fed-ex shipping capabilities shortly and this will make them an easy way to ship, pack and track all orders from one source.

Providence Perfume Co.
United States
Almost 3 years using the app
May 30, 2014

We had a subscription and shipping period wherein we got over 10,000 orders from all over the world. Without the hand-holding and amazing help from Shipping Easy, I don't know what I would have done. And every time I check in again, they're done something to improve the experience. Very flexible and terrific customer service, and saved us LOTS of money and time. Highly recommended for high volume shipping!

Titmouse Stuff
United States
Almost 3 years using the app