ShippingEasy , 601 reviews

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its versatility, integrating seamlessly with Shopify and other platforms like Amazon, eBay, and Etsy. It's praised for its user-friendly interface, excellent customer service, and ability to handle high volumes of orders. The app offers a variety of shipping options, automatic customer updates, and custom shipping rules. It also includes inventory management and customer marketing features. Some merchants have reported occasional syncing issues, but these are typically resolved quickly by customer support. Many businesses have found it helpful in saving time and reducing shipping costs.

June 6, 2016

You cannot create irregular package sizes (poly bags). Otherwise easy to use, but seems a bit lame that of all the effort they put into building this, they leave this out.

Chummy Tees
United States
18 minutes using the app
December 15, 2018

I installed the app - then uninstalled and it is still charging me. I need to dispute the charges but there is no good way to get in touch with anyone.

Shopstergeek
United States
9 minutes using the app
May 16, 2017

Funky experience with creating an account on their system, then they take all your data, and the only way to get an option to delete your account is to give them a credit card, because the "delete my account" button is hidden under "Billing and Subscription".

Lack of customer support email or phone for new users on their website is pretty icky, and the worst thing is that I got a random call from someone in Texas asking me if I wanted a demo. I did not agree to be solicited via phone.

Not recommended.

The Perfect Sip
United States
3 minutes using the app
February 13, 2012

Where is the FedEx Ground option?
Seems to work for US destinations, but not Canadian destinations.
-Andrew

Floaterhoist
July 21, 2012

A little weird to use and the prices are higher than USPS. Don't about prices for other carriers. Contacted live chat and had good experience, until I did not receive the email I was promised by the chat person. This happened twice.

Vicil Anaya
September 21, 2012

It seems like exactly what we need, but they haven't been able to send us a verification email on the 2 accounts we tried, so, I guess that's a bad start.

Alphamart
September 21, 2016

Ironically named ShippingEasy when it is nothing but difficult. The interface isn't bad, but when bugs do come up, don't expect any help. Their sales staff is easy to reach, bugging you by chat everytime you go to their site, but try to get support, good luck!!! The forums are useless taking days to get a response, and email is even worse with message going completely unanswered. Don't expect this to change anytime soon, the company was bought by Stamps.com, notorious for their terrible customer service.

Lightsnsiren
United States