ShippingEasy , 601 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to manage orders from multiple channels like Shopify, Amazon, eBay, and Etsy. They value its automation features, including automatic label creation and order fulfillment, which save time and costs. The app's variety of shipping options and automatic tracking updates enhance the customer experience. Additional features like inventory management and customer marketing are also praised. Merchants commend the customer service for quick and proactive support. However, some merchants have reported issues with syncing and accurate postage calculation for multiple stores.
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ShippingEasy is amazing!!! I've used OrderCup before and ShippingEasy is by far a much more superior product. It helps my company to save so much time processing online orders. I'm constantly impressed by their extremely responsive customer support and the level of detailed product knowledge of every representative I've ever dealt with there (via phone and chat). And they are constantly making updates based on customer feedback. This is a great solution and company!!!
I had been using the cut-paste method with USPS...and then our company was suddenly on The Today Show and the orders came flooding in. I looked at one other shipping app and it was a pain to set up. Shipping Easy was quick and easy to set up and we were able to get those boxes out the door! If your shipping volume is picking up, I totally recommend this app. I can't imagine business now without it. The support is excellent and the app works well. Don't hesitate to purchase.
Great app, works seamlessly with Shopify and Amazon! Syncs everything together and superb customer service!
We've recently switched from a much more expensive system to shipping easy and are super please so far with how things are working. The customer service team is always available and super helpful, especially Matthew and Isabel- thank you! Being able to integrate multiple stores is helping to keep our business running smoothly
We decided to change from a 3rd party fulfillment center to doing it ourselves but we weren't sure how to handle shipping and manage our inventory. ShippingEasy does this for us, along with customer marketing. We should be able to remove the other app that we use just for customer marketing. ShippingEasy's customer support is amazing too! I have been able to chat for a few minor questions and then had a great onboarding call to get everything set up. I highly recommend ShippingEasy.
Update 12/17 - we have been using ShippingEasy for about 4 months now and the company is still amazing! The app is easy to use, shipping is extremely easy with great rates, and customer service is top notch. The representatives answer my questions and provide instructions so I'm able to obtain the information I need on my own. Melody was very helpful this morning when I chatted with her.
We love this App, We are very happy with the ShippingEasy app! It's easy to use and their Customer Service is great. I can now ship from my Shopify store, it then notifies the customer the product has been shipped and allows for tracking. Great APP!
the support staff is the differentiating factor with Shipping Easy. Shipping Easy's support is phenomenal. They respond quickly and with helpful answers, and support issues are resolved very fast. It's a huge difference between them and other competitors.
My rep was Taylor. Was very helpful!!! Thank you so very much!!!
I've used a lot of shipping apps, and this is one of the best. There is a clear and concerted effort to try to improve and help customers with easily accessible customer service. It's not perfect, no shipping app is, but they are clearly trying to become perfect and that's huge.
I had an issue syncing/authorizing a store, I called the store and did what they said, but it did not work. I then called ShippingEasy, and the woman I spoke with was SUPER helpful. She stayed on the phone with me until the issue was resolved (and it was resolved). I wish I had contacted ShippingEasy first, I could not be more pleased with the customer service :)