ShippingEasy , 601 reviews

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
    526
  • 4% of ratings are 4 stars
    23
  • 1% of ratings are 3 stars
    7
  • 1% of ratings are 2 stars
    8
  • 6% of ratings are 1 stars
    37
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage orders from multiple channels like Shopify, Amazon, eBay, and Etsy. They value its automation features, including automatic label creation and order fulfillment, which save time and costs. The app's variety of shipping options and automatic tracking updates enhance the customer experience. Additional features like inventory management and customer marketing are also praised. Merchants commend the customer service for quick and proactive support. However, some merchants have reported issues with syncing and accurate postage calculation for multiple stores.

January 29, 2020

ShippingEasy was quick to set up and easy to integrate with Shopify. It also connects with Amazon, eBay, and Walmart, and we have another connector that allows it to sync shipping information with QuickBooks, too. There were some issues getting the Shopify sync to work consistently, but they appear to have been fixed now. Support is always quick to respond and generally have the answers we need about why an order didn't sync, what we can do to solve a problem, etc.

There are some reports that are helpful in addition to what Shopify offers, though I wish I could get more detail and more customization of the reports. You can schedule reports to run automatically, which is an improvement over Shopify, as well. We are using ShippingEasy to track inventory, make adjustments, and update Shopify inventory levels, which is fairly simple to do. It will allow you to create bundled items, indicating how many of which items go into each bundle. Then inventory of each item is updated when orders come over and are fulfilled.

BLUESPRING
United States
3 months using the app
October 5, 2016

I wanted to try this app out so I could batch print multiple shipping labels. It wasn't 100% intuitive for me at first, but I managed to figure it out. It's probably way more robust than what I need. I'd like to see a photo of my product when I pack the orders, but I wasn't able to figure out how to do that. I tried uploading a CSV file of my products, but I had lots of errors. I would also prefer to use the email templates I already have setup in Shopify instead of creating new ones in this App. If I just have 1 or 2 orders to process, I just use Shopify for shipping labels since it's easier. But if I have more, I will use Shipping Easy for the ease of batch labels.

Canningcrafts
United States
3 months using the app
February 20, 2019

So far so good! I have used both Ship Station & Shipping Easy and I would like to say Shipping Easy is currently my preference. The ability to connect or have quick 'Chat' assistance when connecting shipping or sales platform accounts is easy and the review based off of sales platform is also extremely helpful, especially when looking over your shipping overhead costs. I would recommend and would reach out to the app if I feel as though they are missing something that the brand needs to have a seamless shipping process.

Maven West Clothing
United States
2 days using the app
1 3
1 3