Shippit | Shipping & Delivery , 123 anmeldelser
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One of the best services out there!
I was deeply worried because all our national couriers in Malaysia were not shipping to Singapore or were on holiday during Eid. So when orders came in, we did not want to turn them away or make our customers wait for weeks!
By some miracle I came across Shippit! So I messaged them on Facebook and got a reply around 9am, and to my delight their couriers were still shipping! I was asked to provide them with my email and mobile number, and within minutes, they called to help me set up and integrate my account with shopify via Zoom!
John was incredibly helpful, he patiently explained how to make a complete order via the app. Within half an hour we were done with the set up and mini tutorial. And within 3 hours of the setup and order, on the same day, my parcel was collected! Yes, 3 hours. And the parcel was sent to a customer in Singapore within 6 days despite the lockdown and holidays.
The system also manages your tracking numbers by automatically updating all Shopify orders, this saves us the time and hassle of manually updating each order. The best part is you are able to adjust the weight of your parcel! So you get an accurate cost from the courier.
So, thank you Shippit and John for helping us during these highly stressful times.
This is definitely the shipping app to get!
Cheers!
Sharmini Joy Ramani
Co-Founder, Potions
www.shop-potions.com
Hi Sharmini,
Thank you so much for taking the time to leave your positive review! I am so glad to hear that the Shippit experience, including integration and courier pick up, were seamless. Everybody at Shippit, including John, work extremely hard to receive positive praise from merchants like yourself. I will be sure to pass on the message to John and our team. We look forward to continuing to work with you to grow your business.
Best wishes,
Sarah
Shippit
I love Shippit!! They have the best customer service and the best pricing.
Wouldn't use any other shipping app.
Thank you for the kind review! We're delighted that you love our platform. <3
This app has really streamlined our shipping and saved us a lot of time away from manually fulfilling customer orders. It is a must use for anyone running an eCommerce business.
They also have very competitive shipping rates that are normally not available to small businesses with smaller trade volumes.
Finally they have an extensive network of couriers and postal agencies and this is only growing larger from my experience with them.
Great APP easy to instal and the staff(Peter) was very helpful. Works great with my shopify store.
Jeff
We've been using Shippit for 18 months and wouldn't change a thing. The ability to automate everything, use multiple carriers and have a live shipping calculator has made the process of running an e-comm store so much easier! Their customer service is brilliant, their tech support guy Alex always fixes all of my problems. Brilliant!
We have been using Shippit since we started our ecommerce business almost two years ago. I gives use quick, easy and seamless integration with couriers and saves us time fulfilling orders. Highly recommend!
Amazing customer support. Special thanks to Aaron who was troubleshooting a problem that wasn't caused by Shippit on a public holiday. Streamlines our fulfillment process.
Shippit is now an integral part of our shipping strategy. It's very simple to use and I am about to implement it for 3 more websites.
We tried a couple of other solutions after launching but after getting really frustrated with them we decided to take a chance on Shippit. Setup was easy and a breeze compared to the others. The interface is clean and easy to understand and getting access to a variety of courier rates with corresponding timeframes is invaluable. The chat feature is also fantastic. We ran into a couple of issues initially in relation to courier timings and the customer service team were very helpful and patient with all our questions.
Great to have your orders automatically generate up on the app, speeds up the dispatching process. Thanks guys!
Thanks for the review! We're glad we're able to help your business ship faster. :)