Gesamtbewertung
3,3
Anzahl pro Bewertungsstufe
  • 60 % der Bewertungen sind 5 Sterne
  • 10 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 4 % der Bewertungen sind 2 Sterne
  • 21 % der Bewertungen sind 1 Sterne
Bearbeitet am 20. November 2018

Shippit makes it easy to integrate Shopify sales with their shipping platform. All of the names, addresses and order details tranfser across to Shippit automatically and you can select from the best courier options [based on time and price]. There were a few issues to be ironed out early [mainly my lack of user knowledge] but now it's fairly smooth sailing. It definitely allows a fairly set and forget system, where you can simply print the labels and off they go.

Rudie Nudie Designs
Australien
Mehr als 5 jahre mit der App
14. November 2018

We've been using Shippit for 18 months and wouldn't change a thing. The ability to automate everything, use multiple carriers and have a live shipping calculator has made the process of running an e-comm store so much easier! Their customer service is brilliant, their tech support guy Alex always fixes all of my problems. Brilliant!

Showbag Shop
Australien
Etwa 5 jahre mit der App
15. November 2018

We have been using Shippit since we started our ecommerce business almost two years ago. I gives use quick, easy and seamless integration with couriers and saves us time fulfilling orders. Highly recommend!

Butter
Australien
Etwa 5 jahre mit der App
6. November 2019

Shippit and couriers please sucks big time!!! only been with them for 2 months and encountered tons of problems, thye lost our parcel on our 4th delivery, and no one was helpful at all. PLS STAY AWAY FROM THIS COMPANY AND MOST IMPORTATNLY COURIERS PLEASE! though they seem to be cheap, but thier services are the worst, they dun wait for customers at all, they knock ur door once, if u dun asnwer straight away, boom, they are gone! many more bad experiences!

Velvet Alabaster
Australien
Mehr als 4 jahre mit der App
Shippit hat geantwortet 4. Dezember 2019

Hi, so sorry that you've had this experience. Poor delivery experiences like this are the exact opposite of why we exist so we would really like to help you get the best outcome. Please email us with your store name at hello@shippit.com so we can take a look at your current set up and recommend other courier services for you to use.

14. November 2018

One of the best features is the chat support and pretty seamless integration with shopify. I'd like to see Shippit offset carbon emissions or give customers the chance to offset them with each delivery. Having a lighter carbon footprint and showing they care about the environment is essential, especially as a delivery company!!

A.BCH
Australien
Etwa 4 jahre mit der App
4. Mai 2022

Shippit helped our business expand our shipping offering. The various options to choose carrier has been very helpful. Our only concerns have been pretty lackluster customers service when there are issues with missing deliveries or carriers not collecting packages. The delivery issues arent Shippits fault but the generic responses to delivery delays or missing packages need to be improved on.

Tackle World Cranbourne & Mornington
Australien
Mehr als 2 jahre mit der App
Shippit hat geantwortet 3. November 2022

Dear Tackle World Cranbourne & Mornington,

Thank you for taking the time to leave a review. We would love to get to five stars so if there is anything we can do to improve your customer experience then please email us at hello@shippit.com - there will be someone waiting to respond to you.

Kindest regards,
Sophie
Shippit

12. Juni 2019

Amazing customer support. Special thanks to Aaron who was troubleshooting a problem that wasn't caused by Shippit on a public holiday. Streamlines our fulfillment process.

Blue Bungalow
Australien
Fast 4 jahre mit der App
19. Mai 2019

Shippit is so easy to use once it's set up. I initially had some issues with changing over from WooCommerce to Shopify with the calculation of parcel dimensions and weights and how to calculate lives quotes but once the great Tech Support helped me out with that it was all smooth sailing. Thanks to Aaron for his support.

Willow & Wood
Australien
Fast 4 jahre mit der App
12. Februar 2019

Shippit is now an integral part of our shipping strategy. It's very simple to use and I am about to implement it for 3 more websites.

THOMAS SABO Australia
Australien
Fast 4 jahre mit der App
15. November 2018

We tried a couple of other solutions after launching but after getting really frustrated with them we decided to take a chance on Shippit. Setup was easy and a breeze compared to the others. The interface is clean and easy to understand and getting access to a variety of courier rates with corresponding timeframes is invaluable. The chat feature is also fantastic. We ran into a couple of issues initially in relation to courier timings and the customer service team were very helpful and patient with all our questions.

Pawmanity
Australien
Mehr als 3 jahre mit der App