Note globale
3,3
Nombre d’avis par note
  • 60 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 4 % des avis sont des avis à 2 étoiles
  • 21 % des avis sont des avis à 1 étoiles
17 mars 2020

We initially added shippit to our process to streamline shipping, this has been extremely helpful. They take our advise on board and keep making changes. Look forward to there being more couriers available as there are only a few right now, but I imagine they're working on improving this. Highly recommend

Patchwork with Busyfingers
Australie
5 mois d’utilisation de l’application
Shippit a répondu 17 mars 2020

Thank you for your review. We appreciate the feedback and are glad that our platform is helping your business streamline the shipping process. We're proud of our range of couriers and our ability to offer multiple delivery speeds (On-Demand, Same Day, Standard, Express, and International), but we definitely agree that more is better and are working to add more couriers to our platform! Thanks again. Have a great day.

Modifié le 14 novembre 2018

Shippit is a simple to use app which streamlines and simplifies the fulfilment process. Good selection of couriers available at competitive rates. Being the customer service for our customers about their shipping saves us time/manpower.

Keepiece Co
Australie
5 mois d’utilisation de l’application
Modifié le 14 novembre 2018

I use this app easy to use, full sync from ur wesbite and can use on mobile...
Make the job alot easier... going support is great!!!
Awesome and happy customer :)

Nutz About U!
Australie
5 mois d’utilisation de l’application
16 novembre 2018

We are using Shippit for all our deliveries from the beginning. It has been an economical and convenient option for our business as we have heavyweight products. So far we do not have any issue with apps and delivery companies. Additionally, they provide excellent service, for us, Dion has been a great help. I would highly recommend Shippit to others who want to cut the cost in shipping.

Fansee Australia
Australie
5 mois d’utilisation de l’application
8 mars 2023

Used to be good - has many issues now - Orders dont sync, products dont sync, When you recreate or import orders that doesnt work, now labels have stop generating when you select multiple orders, try generating labels one by one then all labels dont get generated and some throw error!

Help and support slow and not not intutive.

Baréskin Singapore
Singapour
Plus de 2 ans d’utilisation de l’application
Shippit a répondu 10 juillet 2023

Hi Bareskin team,
We're extremely sorry to hear that you've been having syncing issues. We'd love to help find a solution. Please email us at support@shippit.com, and one of our staff will be able to assist you directly.

Warm regards, Sophie
Shippit

Modifié le 20 novembre 2018

Shippit makes it easy to integrate Shopify sales with their shipping platform. All of the names, addresses and order details tranfser across to Shippit automatically and you can select from the best courier options [based on time and price]. There were a few issues to be ironed out early [mainly my lack of user knowledge] but now it's fairly smooth sailing. It definitely allows a fairly set and forget system, where you can simply print the labels and off they go.

Rudie Nudie Designs
Australie
Plus de 5 ans d’utilisation de l’application
13 juillet 2022

I previously gave them a 5 stars from 4 years ago. Last two years customer service has been really really really poor. Seems they try to delay rather then resolve. No longer recommend

Peach The Label
Australie
Plus de 2 ans d’utilisation de l’application
Shippit a répondu 3 novembre 2022

Hi Peach The Label,

I’m so sorry to hear you’ve had a poor experience with us. We are trying very hard to ensure that all our customers are happy but we don’t always get it right. To help us understand how we can do better and make it right please, we'd appreciate it greatly if you email your Merchant ID and contact details to hello@shippit.com.

Kindest regards
Sophie
Shippit

16 août 2020

Worst app ever , takes ages to get any support and even longer for the package to get picked up, (if it gets picked up)Please beware of this one if you dont have people wanting there items promptly this is the app for you. oh did i mention the customer service was slow or even none existent?

Trader Trove
Australie
Plus de 2 ans d’utilisation de l’application
Shippit a répondu 16 août 2020

Hey Trader Trove, we're really sorry to hear about your experience, we know it's frustrating when this happens. Shippit is shipping software that connects you to the courier - we're not actually a courier service. As you know, couriers have been incredibly pressured with the increase in deliveries since the start of coronavirus.

Shippit offers in-house support for deliveries booked on our accounts, unfortunately if the delivery was booked with one of your own accounts, we can't access that data for you. Would you mind letting us know which courier it was that didn't pickup your delivery or provide the tracking number so we can look into?

11 mars 2020

Since switching to Shippit from Sendle we couldn't be happier. Customer service is prompt and they solve things quickly.

The Diabetes Kitchen
Australie
4 mois d’utilisation de l’application
Shippit a répondu 12 mars 2020

Thanks for the review Diabetes Kitchen! We're working hard. 💪

14 novembre 2018

One of the best features is the chat support and pretty seamless integration with shopify. I'd like to see Shippit offset carbon emissions or give customers the chance to offset them with each delivery. Having a lighter carbon footprint and showing they care about the environment is essential, especially as a delivery company!!

A.BCH
Australie
Environ 4 ans d’utilisation de l’application