Avaliações (123)

Classificação geral
3,3
Número por nível de avaliação
  • 60% das avaliações são de 5 estrelas
  • 10% das avaliações são de 4 estrelas
  • 5% das avaliações são de 3 estrelas
  • 4% das avaliações são de 2 estrelas
  • 21% das avaliações são de 1 estrelas
15 de novembro de 2018

We moved to Shippit from an in-house system that integrated with Australia Post via a CSV upload which was hard coded and inflexible. Shippit 's downgrader will save us a substational amount in shipping costs this year and we have so much more control and visibility over orders.

We like the simple interface with just a few tabs that are easy to understand and come to grips with quickly when there are hundreds of orders in the system all at different stages. Our customers also receive very high-quality information and in a timely manner.

We would highly recommend it!

Walnut Melbourne
Austrália
5 meses usando o app
17 de março de 2020

We initially added shippit to our process to streamline shipping, this has been extremely helpful. They take our advise on board and keep making changes. Look forward to there being more couriers available as there are only a few right now, but I imagine they're working on improving this. Highly recommend

Patchwork with Busyfingers
Austrália
5 meses usando o app
Shippit deixou uma resposta 17 de março de 2020

Thank you for your review. We appreciate the feedback and are glad that our platform is helping your business streamline the shipping process. We're proud of our range of couriers and our ability to offer multiple delivery speeds (On-Demand, Same Day, Standard, Express, and International), but we definitely agree that more is better and are working to add more couriers to our platform! Thanks again. Have a great day.

Data de edição: 14 de novembro de 2018

Shippit is a simple to use app which streamlines and simplifies the fulfilment process. Good selection of couriers available at competitive rates. Being the customer service for our customers about their shipping saves us time/manpower.

Keepiece Co
Austrália
5 meses usando o app
Data de edição: 14 de novembro de 2018

I use this app easy to use, full sync from ur wesbite and can use on mobile...
Make the job alot easier... going support is great!!!
Awesome and happy customer :)

Nutz About U!
Austrália
5 meses usando o app
16 de novembro de 2018

We are using Shippit for all our deliveries from the beginning. It has been an economical and convenient option for our business as we have heavyweight products. So far we do not have any issue with apps and delivery companies. Additionally, they provide excellent service, for us, Dion has been a great help. I would highly recommend Shippit to others who want to cut the cost in shipping.

Fansee Australia
Austrália
5 meses usando o app
8 de março de 2023

Used to be good - has many issues now - Orders dont sync, products dont sync, When you recreate or import orders that doesnt work, now labels have stop generating when you select multiple orders, try generating labels one by one then all labels dont get generated and some throw error!

Help and support slow and not not intutive.

Baréskin Singapore
Singapura
Mais de 2 anos usando o app
Shippit deixou uma resposta 10 de julho de 2023

Hi Bareskin team,
We're extremely sorry to hear that you've been having syncing issues. We'd love to help find a solution. Please email us at support@shippit.com, and one of our staff will be able to assist you directly.

Warm regards, Sophie
Shippit

Data de edição: 20 de novembro de 2018

Shippit makes it easy to integrate Shopify sales with their shipping platform. All of the names, addresses and order details tranfser across to Shippit automatically and you can select from the best courier options [based on time and price]. There were a few issues to be ironed out early [mainly my lack of user knowledge] but now it's fairly smooth sailing. It definitely allows a fairly set and forget system, where you can simply print the labels and off they go.

Rudie Nudie Designs
Austrália
Mais de 5 anos usando o app
13 de julho de 2022

I previously gave them a 5 stars from 4 years ago. Last two years customer service has been really really really poor. Seems they try to delay rather then resolve. No longer recommend

Peach The Label
Austrália
Mais de 2 anos usando o app
Shippit deixou uma resposta 3 de novembro de 2022

Hi Peach The Label,

I’m so sorry to hear you’ve had a poor experience with us. We are trying very hard to ensure that all our customers are happy but we don’t always get it right. To help us understand how we can do better and make it right please, we'd appreciate it greatly if you email your Merchant ID and contact details to hello@shippit.com.

Kindest regards
Sophie
Shippit

16 de agosto de 2020

Worst app ever , takes ages to get any support and even longer for the package to get picked up, (if it gets picked up)Please beware of this one if you dont have people wanting there items promptly this is the app for you. oh did i mention the customer service was slow or even none existent?

Trader Trove
Austrália
Mais de 2 anos usando o app
Shippit deixou uma resposta 16 de agosto de 2020

Hey Trader Trove, we're really sorry to hear about your experience, we know it's frustrating when this happens. Shippit is shipping software that connects you to the courier - we're not actually a courier service. As you know, couriers have been incredibly pressured with the increase in deliveries since the start of coronavirus.

Shippit offers in-house support for deliveries booked on our accounts, unfortunately if the delivery was booked with one of your own accounts, we can't access that data for you. Would you mind letting us know which courier it was that didn't pickup your delivery or provide the tracking number so we can look into?

11 de março de 2020

Since switching to Shippit from Sendle we couldn't be happier. Customer service is prompt and they solve things quickly.

The Diabetes Kitchen
Austrália
4 meses usando o app
Shippit deixou uma resposta 12 de março de 2020

Thanks for the review Diabetes Kitchen! We're working hard. 💪