Shippit | Shipping & Delivery , 123 รีวิว

การให้คะแนนโดยรวม
3.3
จำนวนต่อระดับคะแนน
  • 60% ของการให้คะแนนคือ 5 ดาว
  • 10% ของการให้คะแนนคือ 4 ดาว
  • 5% ของการให้คะแนนคือ 3 ดาว
  • 4% ของการให้คะแนนคือ 2 ดาว
  • 21% ของการให้คะแนนคือ 1 ดาว
26 กันยายน 2022

We have now been on Shippit with booking over 4000 parcels a month for over two years. We've tried others, nothing compares for e-commerce. Shippit best platform, easiest to use and best pricing. I now tell anyone who approaches us for freight or website etc. - it it doesn't link with Shippit, I don't want it.

SnackEzy Pty Ltd
ออสเตรเลีย
มากกว่า 2 ปี ในการใช้แอป
Shippit ตอบแล้ว 3 พฤศจิกายน 2022

Dear SnackEzy,

Thanks for taking the time to leave us a review. It's great to hear how fondly you think of us and we look forward to continuing to work with you to grow your business!

Kindest regards,
Sophie
Shippit

27 กันยายน 2022

We've been using Shippit for over 2 years now and we're very happy. We're a small business, so we needed a fast way to compare shipping costs and delivery times for every single parcel. Shippit is easy to use. We can find what we need in seconds. It saves us so much time & money.

The Photographer's Toolbox
ออสเตรเลีย
มากกว่า 2 ปี ในการใช้แอป
Shippit ตอบแล้ว 3 พฤศจิกายน 2022

Hi The Photographer's Toolbox,

We appreciate you taking the time to leave us a 5-star review! We're thrilled to hear you've had such a positive experience with our platform and we look forward to continuing to work with you to grow your business in the future.

Kind regards,
Sophie
Shippit

26 ตุลาคม 2022

The team at shippit in particular Aaron are amazing at what they do. Our online business has grown seamlessly with the help of Shippit. Being able to track, notify and bulk import orders has allowed us to keep up with increased demand. I couldn't recommend Shippit highly enough

Little Italy Coffee Roasters
ออสเตรเลีย
มากกว่า 2 ปี ในการใช้แอป
Shippit ตอบแล้ว 3 พฤศจิกายน 2022

Hey Little Italy Coffee Roasters,

Thank you for taking your time to leave us a positive review! It's always motivating to hear about the positive experiences from our valued customers. We're thrilled to have been able to support your business growth and look forward working with you for years to come.

Kindest regards,
Sophie
Shippit

แก้ไขเมื่อ 11 มีนาคม 2020

I've been using Shippit now for over a 4 years and it's totally transformed our logistics. Great for our small company, it's totally automated, easy to use and if there is ever a problem their customer service is great. Highly recommended.

White Red Bubbles
ออสเตรเลีย
มากกว่า 2 ปี ในการใช้แอป
แก้ไขเมื่อ 18 กันยายน 2017

Shippit's Shopify fulfilment application is by far the best we've encountered. We tested and trialled various fulfilment solutions prior to trialling Shippit and we've never looked back. Pre order functionality, their customer support team, time savings on top of the cost savings with rates Shippit offers, the list goes on.. Also love the fact we can plug in our carrier accounts with our own rates. By far the best, flexible fulfilment solution we've experienced. Gracias Shippit

Ritmo Bcn
สเปน
มากกว่า 2 ปี ในการใช้แอป
แก้ไขเมื่อ 14 พฤศจิกายน 2018

Shippit it is great! A fast easy way to keep track of your packages and also the customer support is A++
definitely recommended using Shippit

Paleolicious
ออสเตรเลีย
มากกว่า 2 ปี ในการใช้แอป
16 สิงหาคม 2020

Worst app ever , takes ages to get any support and even longer for the package to get picked up, (if it gets picked up)Please beware of this one if you dont have people wanting there items promptly this is the app for you. oh did i mention the customer service was slow or even none existent?

Trader Trove
ออสเตรเลีย
มากกว่า 2 ปี ในการใช้แอป
Shippit ตอบแล้ว 16 สิงหาคม 2020

Hey Trader Trove, we're really sorry to hear about your experience, we know it's frustrating when this happens. Shippit is shipping software that connects you to the courier - we're not actually a courier service. As you know, couriers have been incredibly pressured with the increase in deliveries since the start of coronavirus.

Shippit offers in-house support for deliveries booked on our accounts, unfortunately if the delivery was booked with one of your own accounts, we can't access that data for you. Would you mind letting us know which courier it was that didn't pickup your delivery or provide the tracking number so we can look into?

แก้ไขเมื่อ 15 มีนาคม 2020

Great app, easy to use. Customer service friendly even though sometimes the dispatch disappoints with timing or lost of parcels. Shippit team is always there to assist though.

Sack Me!
ออสเตรเลีย
มากกว่า 2 ปี ในการใช้แอป
12 พฤศจิกายน 2020

I have been using shippit for about 10 months, the product is OK, but the service to terrible. Normally there is a chat available for support, and it takes ages to get a reply, sometimes no reply at all. This morning, the app is partly down. We cannot modify the measurements and weight or choose courier, the button and menu simply don't work with an error message on it. There is no communication from Shippit telling us what is going on, and their chat is CLOSED!!!! Since we cannot contact you guys to sort it out, I have no choice but to leave a review here as this is the only way to send you a message.

Gioia Wall Art
ออสเตรเลีย
มากกว่า 2 ปี ในการใช้แอป
Shippit ตอบแล้ว 6 พฤษภาคม 2021

Hi Gioia Wall Art,
Thank you for taking the time to leave a review and for sharing your concerns. We are glad that you are satisfied with our product. Last year we experienced capacity constraints which could have been the reason you experienced some difficulties. We have since significantly invested in our support team so that they can better help merchants. If there is anything we can do to assist with, please let us know, and I will forward your enquiry to the correct contact at Shippit. In the meantime, I hope we get another chance with you again soon.
Kindest regards,
Sarah
Shippit

15 พฤศจิกายน 2018

Cools Club uses Shippit everyday to deliver our online orders, gifting & promotional packs. The integration is seamless and we never have to worry about the process. Everything is easier with Shippit <3

Cools Club
ออสเตรเลีย
มากกว่า 2 ปี ในการใช้แอป