Shippit | Shipping Automation

Shippit | Shipping Automation

by Shippit

Shippit helps simplify your ship so you can scale faster.

3.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    68% of ratings are 5 stars
  • 4 of 5 stars
    10% of ratings are 4 stars
  • 3 of 5 stars
    4% of ratings are 3 stars
  • 2 of 5 stars
    2% of ratings are 2 stars
  • 1 of 5 stars
    16% of ratings are 1 stars

All reviews

11 - 15 of 15 reviews

Barney Bed

We had the worst experience ever from this company. Their own system lost our orders and despite us repeatedly asking they took a month to resolve it. They are very hard to contact and the system is full of bugs. We moved to Easy Ship which so far seems much more professional and the system is a million times better.

White Sands e-Boutique

No customer support. Overcharged and still no response to my complaint/enquiry. The app also doesn't support Auspost shipping without an account (and an app isn't required for anyone who already does have an account with Auspost).

Developer reply

April 14, 2019

Thank you for the review and I'm sorry to hear about your experience. I can't see any support enquiries from 'White Sands' so can you send your full request to hello@shippit.com so our team can get back to you ASAP.

lal & nil

I used to be subscribed to Shippit and was quite happy with their service. But now I have moved countries and I had to cancel my previous account and reopen a new one due to my email stopped working. Since then, I have used them twice as I go, and so far they have completely lost one of my parcels and the other one is getting delayed for pick up. Their customer service is quite inefficient as they only allow chat and keep changing the person who looks after you plus they have to liaise with the courier companies and always take a long time to get back to you if there are any issues with your deliveries. At the moment very frustrated with their service unfortunately.

King Kingsley

CONSTANT ISSUES! - They also do not work weekends for help and support so you are stuck all weekend not being able to get orders out for the week! FRUSTRATED

Laqbook

Too hard to do business with and unprofessional.

User interface is very basic and lacks key fulfillment functionality.

They also demand to see your current pricing contract with your suppliers.

If you want to do business the right way use SHIPSTATION, They are the leaders.

We tried with you, but you failed us!
Thank You

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